Overall rating
4.6
Counts per rating level
  • 75% of ratings are 5 stars
  • 17% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ability to create effective email and SMS campaigns, with features like pop-up displays and smart segments. It integrates seamlessly with Shopify and offers personalized targeting based on customer behavior. The analytics dashboard is praised for providing valuable insights for campaign optimization. The customer service is highly rated for its responsiveness and proactive approach. The app is competitively priced and reported to offer a significant return on investment.

April 8, 2019

La traduction en français est incompréhensible et je n'ai pas compris exactement ce que je devais faire. L'ambiance est sympa!

Bracelet Zen & Chic
France
26 minutes using the app
Edited October 10, 2019

Not sure I can review as only just installed app yet won't let me go further without leaving a review! Tricky !

Glow Chimp
United Kingdom
25 minutes using the app
Privy Operations replied October 11, 2019

Totally understand if it’s too early to give an accurate review. As you get started, feel free to reach out to us for help at support@privy.com, check out our help docs at https://help.privy.com, or sign up for a live training at privy.com/training

Edited September 29, 2019

i use this app to bring in customers, im hoping it helps me out with more sales and etc. nothing about this app that i didnt enjoy.

Precious Dior Boutique
United States
24 minutes using the app
Privy Operations replied September 30, 2019

Great to hear, thanks! If you need any help don't hesitate to reach out to our support team at support@privy.com or check out our help docs at help.privy.com

May 3, 2019

MailChimp is no longer available on Shopify so I'm now using Privy. 3 stars at mo as only just set up

The Stove House
United Kingdom
24 minutes using the app
Privy Operations replied May 3, 2019

Totally understand if it’s too early to give an accurate review. As you get started, feel free to reach out to us for help at support@privy.com, check out our help docs at https://help.privy.com, or sign up for a live training at privy.com/training

October 22, 2019

found it confusing to set up jus wanting a simple app to get customers to sign up and this one took ages and I couldnt seem to preview without goint to my site and gave up in the end

SurfDog Australia
Australia
22 minutes using the app
Privy Operations replied October 24, 2019

Thanks for the feedback and sorry about the issues you are experiencing. Please send us an email at support@privy.com and the team will give you a hand as soon as possible.

August 26, 2018

Always asks for a review
Idk it’s ok it could be better, this will do for now

Vendor Expert
United States
22 minutes using the app
September 23, 2017

Just started using. Good enough and easy to use.

Angies Gift Store
United Arab Emirates
21 minutes using the app
November 19, 2019

começando a utilizar agora
acredito que deva ser se bom uso, vou testar os 15 dias gratuitos. Obrigado

Importa Shopp
Brazil
19 minutes using the app
June 18, 2019

I'm just now adding this app and starting to set it up. So far it's going alright just noticing a few bugs. Going to keep working on it and see if it works out for me or not.

Eryn Kipner
United States
19 minutes using the app
Privy Operations replied June 19, 2019

Thanks for the feedback and sorry about the issues you are experiencing. Please send us an email at support@privy.com and the team will give you a hand if you're running into any issues.

April 26, 2017

I have just installed yet part of the set up is to leave a review. I hope it works.

Olivia Esme Jewellery And Gifts
United Kingdom
18 minutes using the app