Reviews (24,917)

Overall rating
4.6
Counts per rating level
  • 75% of ratings are 5 stars
  • 17% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to drive sales and increase email subscribers through features like customizable pop-ups, email campaigns, and automations. They appreciate the intuitive interface, seamless integration with other platforms, and advanced analytics that help optimize campaign performance. Customer support is frequently praised for its responsiveness, with staff members like Jose, Karol, and Henry receiving specific commendations. The onboarding process is noted for its efficiency, supported by knowledgeable customer success managers.

Edited August 22, 2019

Very easy to use and reliable.......................................................................

Dainty Cosmetics
United States
Over 3 years using the app
Privy Operations replied August 23, 2019

Great to hear, thanks! If you need any help don't hesitate to reach out to our support team at support@privy.com or check out our help docs at help.privy.com

November 28, 2017

I've been using this app for 3 months and I've been very satisfied. Very easy to use and lots of options even for the FREE plan.

Luvi Beauty
United States
Over 3 years using the app
October 11, 2019

So far so good! Really intuitive UI, easy set up and great integration with Shopify. Still in the very early stages but I like what I see and I find the monthly price is reasonable for the email functionality (still haven't taken the plunge though)

Great app, thanks Privy!

MittGrips
Canada
Over 3 years using the app
Privy Operations replied October 11, 2019

Thanks for the review! As you get started, feel free to reach out to us for help at support@privy.com, check out our help docs at https://help.privy.com, or sign up for a live training at privy.com/training

August 31, 2017

Great service. Impressed. Thirty new customers and eight new sales within a few days after implementing. Was recommended to me and will definitely recommend as well.

Cyclism Japan
Japan
Over 3 years using the app
Edited February 15, 2017

Great app! Easy to customize. There are also choices on when, where and how the pop-up works.

Delicious Yogini
United States
Over 3 years using the app
Edited April 1, 2020

I have been using this app for the past several days and found it a lot easier than other email campaign apps. Integration and support have been exceptional.

Stick2Hope
United States
Over 3 years using the app
Edited January 7, 2019

Privy is Super Easy to use and has of options to customise to suit your individual business. Definitely Give it a go, like us you won’t be disappointed!

Total Farm Kids
Australia
Over 3 years using the app
December 11, 2017

Great app for capturing customer emails. Easy to install and customize.

Tweak Boutique
Canada
Over 3 years using the app
February 22, 2018

setup was quick and painless. will now wait and see how it works.

Maaiki
South Africa
Over 3 years using the app
August 17, 2017

It was super effective and I love that it is free!

Expressionmed
United States
Over 3 years using the app