Reviews (24,911)

Overall rating
4.6
Counts per rating level
  • 75% of ratings are 5 stars
  • 17% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to drive sales and increase email subscribers through features like customizable pop-ups, email campaigns, and automations. They appreciate the intuitive interface, seamless integration with other platforms, and advanced analytics that help optimize campaign performance. Customer support is frequently praised for its responsiveness, with staff members like Jose, Karol, and Henry receiving specific commendations. The onboarding process is noted for its efficiency, supported by knowledgeable customer success managers.

February 1, 2020

could be more customizable but overall free features are good to start off with . and the best part is that the more data it collect the better it becomes

Amore Rose Official
France
Over 3 years using the app
Privy Operations replied February 6, 2020

Thanks for the review! If you need any help don't hesitate to reach out to our support team at support@privy.com or check out our help docs at help.privy.com

September 18, 2018

This is a new world and i an so happy that i can follow along with this app with easy. I see why more and more people are using shopify than ever. great app!

Cribbs Customs
United States
Over 3 years using the app
May 19, 2017

Great app and concept. Thank you for making it free until we expand! <3

Whimsical Owls
United States
Over 3 years using the app
June 16, 2016

We are enjoying our experience with Privy and are currently using their pop-up on our store front to acquire email addresses. Our campaign is working so nicely with much success and we are looking forward to rounding out our customer experience through Privy's other offerings very soon! Thank you, Privy, for making our experience seamless and for creating such a positive impact for our company's bottom line!

Tabitha
BeauJax Boutique
www.beaujax.com

Beaujax
United States
Over 3 years using the app
May 29, 2018

Easy to use. Easy to set up. Great way to add customers at vendor events. Works great with my smartphone and computer.

After The Rayne Handcrafted Soaps
United States
Over 3 years using the app
January 8, 2017

Amazing!! Simple to use and very effective

Hotshophqtest
Canada
Over 3 years using the app
Edited April 4, 2020

Privy was very easy to set up and looks great on our site ChillBoys.com
We are very happy with this simple but powerful app! It has been very helpful with building our email list.

Chillboys
United States
Over 3 years using the app
August 18, 2019

So far so good just testing s a bit difficult because you run out of emails. then we put a link on the thank u message to share fb but when they click that link my logo is huge.

Asfaleia Designs
United States
Over 3 years using the app
September 29, 2016

I love this app! its so easy to design and add elements!

Titankuwait
Kuwait
Over 3 years using the app
October 25, 2016

Great App Love it .. works a treat!!

Truck Elec
Ireland
Over 3 years using the app