Reviews (24,911)

Overall rating
4.6
Counts per rating level
  • 75% of ratings are 5 stars
  • 17% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to drive sales and increase email subscribers through features like customizable pop-ups, email campaigns, and automations. They appreciate the intuitive interface, seamless integration with other platforms, and advanced analytics that help optimize campaign performance. Customer support is frequently praised for its responsiveness, with staff members like Jose, Karol, and Henry receiving specific commendations. The onboarding process is noted for its efficiency, supported by knowledgeable customer success managers.

Edited January 8, 2020

I use this app for an email capture pop up for marketing purposes. Very effective, great analytics--even as a free app!!! :) Getting a paid version to take advantage of more features. Customer service experience was EXCELLENT!! Super helpful, knowledgeable and easy to work with!!! A+++. Great app, highly recommend!

Bella Doña
United States
Over 1 year using the app
Privy Operations replied January 8, 2020

Thanks for the review! We love hearing that kind of feedback. If you need any help don't hesitate to reach out to our support team at support@privy.com or check out our help docs at help.privy.com

April 26, 2019

I just installed that app, but so far fairly happy. Easy to customize the pop up to match my website.

Two Seaside Babes
United States
Over 1 year using the app
Privy Operations replied April 29, 2019

Thanks for the review! As you get started, feel free to reach out to us for help at support@privy.com, check out our help docs at https://help.privy.com, or sign up for a live training at privy.com/training

October 9, 2020

This is my first review, thanks to the amazing support from Amynata, i get exactly what i need and i will certainly stick with Privy.

Romance of Men
China
Over 1 year using the app
Edited July 8, 2019

great love the customizeable banners and all of the other features that privy has to offer thank you v d

Nomadique Boutique
United States
Over 1 year using the app
April 17, 2020

Great app that gets the job done. Integrates well with my Klaviyo and Gempages accounts. @Shopify getting to your 100 character limit.

Sunny's Goldens
United States
Over 1 year using the app
March 21, 2019

This app is very easy to generate leads. Easy to set up within 5 minutes, you are up. I started using some weeks ago, so far so good

Brevityshop.com
United States
Over 1 year using the app
Privy Operations replied March 21, 2019

Great to hear, thanks! If you need any help don't hesitate to reach out to our support team at support@privy.com or check out our help docs at help.privy.com

July 20, 2020

I use this app to help me keep track of people how sighed up and to send out emails keeping them informed about future products as well as sales.

God's Child Apparel
United States
Over 1 year using the app
Edited December 12, 2019

Très bonne application, simple à utiliser et efficace. Je l’utilise principalement pour récupérer des adresses emails, et mes campagnes publicitaires.

Ma Boutique CBD
France
Over 1 year using the app
Privy Operations replied May 3, 2019

Thanks for the review! If you need any help don't hesitate to reach out to our support team at support@privy.com or check out our help docs at help.privy.com

January 9, 2019

It's a simple and clean design pop-up with nice integration with 3rd-party apps. Only using free version, keen on trying the paid version and see what it can provide us.

Zakkaful
United States
Over 1 year using the app
February 11, 2021

This app is amazing! We've been using it for about a year and are really happy with the sign ups, email functionality and marketing tools. It has more than paid for itself with sales and new conversions. The support is terrific. Highly recommend!

Elva's All Naturals
Canada
Over 1 year using the app