Reviews (24,911)

Overall rating
4.6
Counts per rating level
  • 75% of ratings are 5 stars
  • 17% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to drive sales and increase email subscribers through features like customizable pop-ups, email campaigns, and automations. They appreciate the intuitive interface, seamless integration with other platforms, and advanced analytics that help optimize campaign performance. Customer support is frequently praised for its responsiveness, with staff members like Jose, Karol, and Henry receiving specific commendations. The onboarding process is noted for its efficiency, supported by knowledgeable customer success managers.

Edited December 18, 2018

Love the APP. Have been using it for a while and its easy to use and great to get signups from customers who convert.

Tushon
Australia
Over 3 years using the app
February 17, 2017

free tool, with really lot of options, frankly reccomend

Virivkynafukovaci
Czechia
Over 3 years using the app
December 17, 2019

Did exactly what I needed it to do. Thanks! Im sure I will be able to take advantage of some of the other features too.

Industrial Fibreglass Solutions
New Zealand
Over 3 years using the app
Privy Operations replied December 18, 2019

Thanks for the review! We love hearing that kind of feedback. If you need any help don't hesitate to reach out to our support team at support@privy.com or check out our help docs at help.privy.com

Edited June 4, 2019

The app is incredibly easy to use and user-friendly. The only feedback is that we wish that the A/B testing would be placed at lower plans instead of the most expensive at $299/month.

Sourcecollections
Singapore
Over 3 years using the app
October 30, 2016

Easy to follow and create pop up forms.

The Elegant Muse
United States
Over 3 years using the app
December 2, 2016

Easy to use and design in-line with the style of the website. Easy to integrate with the mailing list provider (MailChimp in this case). Nice to use.

Thenadays
United Kingdom
Over 3 years using the app
November 8, 2016

great app so far so good! better than sumome!

Hamopride
United States
Over 3 years using the app
May 12, 2017

Easy to install and use. Loving it so far!

Ranch Dressn
United States
Over 3 years using the app
January 5, 2019

I haven't really had the chance to get to know the app very well before it's asking me to write a review. We have started a campaign to capture emails and so far it's fine. The popup works. But I am having a hard time tracking down the list of emails it has attained. It would be nice if those emails went directly onto my shopify dashboard instead of me needing to go into Privy to track them down.

dear darby
United States
Over 3 years using the app
October 7, 2016

Works great. We are slowly growing our email list!

Gusto Co
United States
Over 3 years using the app