Overall rating
4.6
Counts per rating level
  • 75% of ratings are 5 stars
  • 17% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its diverse features including pop-ups, email campaigns, and automations. It's praised for its user-friendly interface, seamless integration with other platforms, and responsive customer service. The app is noted for enhancing subscriber growth, email campaign performance, and sales. Merchants value its extensive targeting options, comprehensive analytics, and automation capabilities. Its free plan is beginner-friendly and the Spin to Win feature is popular for driving conversions.

Edited April 22, 2019

CAN'T RATE THIS JUST YET. .

The New Wave Front
United States
About 2 months using the app
Privy Operations replied April 15, 2019

Totally understand if it’s too early to give an accurate review. As you get started, feel free to reach out to us for help at support@privy.com, check out our help docs at https://help.privy.com, or sign up for a live training at privy.com/training

September 5, 2017

they asked for a review before i started working.

Liveandbuy
Israel
About 2 months using the app
May 26, 2018

So far when Itry to change my email template it reverts to what it was before I saved it. Not sure if its because it's forcing me to review but I don't like that.

Sacred Ground Shop
United States
About 2 months using the app
July 19, 2018

Trying to figure out. Don't have all day.

Needfullitems
United States
About 2 months using the app
May 19, 2019

top tôt et un pop-up apparait sur mon site alors que je n'ai rien validé. J'attends de voir mais pour l'instant je suis déçue.

Joli Lab
France
About 2 months using the app
September 24, 2019

Can't comment much about the app, but was getting a lot of emails suggesting I book a call so they could run me through the tool. Blocked off precious time in the calendar only to have no one call me, and no one respond to the emails I sent. Not impressed.

KPop Omo
United States
About 2 months using the app
Privy Operations replied September 26, 2019

Hi there, I'm sorry for the mix-up here. A member of our team has reached out via phone and email. If you have any further trouble getting in touch or if you have any questions at all, please don't hesitate to reach out to us at support@privy.com

January 26, 2017

Seems good. Haven't had any conversions yet, so we'll see how well it works

The Bag Place
United States
About 2 months using the app
Edited August 2, 2020

confusing for me. not working. it did but stopped after a few hours. I have emailed support so hopefully, I can get squared away soon and running campaigns. I will only give two stars for now and I'll just wait to get the help I'm seeking to get this thing going. I'll definitely change it. Thank you

Original 3 Way Skewer
United States
About 2 months using the app
January 29, 2017

Some bugging when trying to edit some text

Madteam
Sweden
About 2 months using the app
April 7, 2019

Our monthly traffic forced us into the "growth" plan, despite not requiring those features. Growth plan, unlike other plans, is not monthly - you must sign a contract. We're so spoiled with excellent customer service from folks at apps like Shoelace, that the customer service at Privy left something to be desired. We tried, pretty hard, to give Privy our business, but barriers and a lack of transparency, forced our hands and we went with Klaviyo.

Always Fits
United States
About 1 month using the app
Privy Operations replied April 8, 2019

Thanks for your review and for the feedback on your experience with sales. You should not have been told that you have to sign a contract to get access to all of our features. We recommend it to get fully on-boarded with our CS team but it should not be a requirement.