Reviews (24,917)

Overall rating
4.6
Counts per rating level
  • 75% of ratings are 5 stars
  • 17% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting sales and revenue in e-commerce. It features user-friendly, customizable email templates and automation tools, along with detailed metrics and seamless Shopify integration. The customer support is praised for its responsiveness, offering live chat and Zoom calls for assistance. Merchants find it a valuable tool for enhancing online business operations and marketing strategies.

July 7, 2020

WAY TOO EXPENSIVE FOR WHAT IT IS. $120 A MONTH FOR ME. based on page views of 100k a month, only got 10+ view on a pop up and 100 sign ups...

Man-Kave
United Kingdom
2 months using the app
Edited April 22, 2019

CAN'T RATE THIS JUST YET. .

The New Wave Front
United States
About 2 months using the app
Privy Operations replied April 15, 2019

Totally understand if it’s too early to give an accurate review. As you get started, feel free to reach out to us for help at support@privy.com, check out our help docs at https://help.privy.com, or sign up for a live training at privy.com/training

September 5, 2017

they asked for a review before i started working.

Liveandbuy
Israel
About 2 months using the app
May 26, 2018

So far when Itry to change my email template it reverts to what it was before I saved it. Not sure if its because it's forcing me to review but I don't like that.

Sacred Ground Shop
United States
About 2 months using the app
July 19, 2018

Trying to figure out. Don't have all day.

Needfullitems
United States
About 2 months using the app
May 19, 2019

top tôt et un pop-up apparait sur mon site alors que je n'ai rien validé. J'attends de voir mais pour l'instant je suis déçue.

Joli Lab
France
About 2 months using the app
September 24, 2019

Can't comment much about the app, but was getting a lot of emails suggesting I book a call so they could run me through the tool. Blocked off precious time in the calendar only to have no one call me, and no one respond to the emails I sent. Not impressed.

KPop Omo
United States
About 2 months using the app
Privy Operations replied September 26, 2019

Hi there, I'm sorry for the mix-up here. A member of our team has reached out via phone and email. If you have any further trouble getting in touch or if you have any questions at all, please don't hesitate to reach out to us at support@privy.com

January 26, 2017

Seems good. Haven't had any conversions yet, so we'll see how well it works

The Bag Place
United States
About 2 months using the app
Edited August 2, 2020

confusing for me. not working. it did but stopped after a few hours. I have emailed support so hopefully, I can get squared away soon and running campaigns. I will only give two stars for now and I'll just wait to get the help I'm seeking to get this thing going. I'll definitely change it. Thank you

Original 3 Way Skewer
United States
About 2 months using the app
January 29, 2017

Some bugging when trying to edit some text

Madteam
Sweden
About 2 months using the app