Reviews (24,917)

Overall rating
4.6
Counts per rating level
  • 75% of ratings are 5 stars
  • 17% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting sales and revenue in e-commerce. It features user-friendly, customizable email templates and automation tools, along with detailed metrics and seamless Shopify integration. The customer support is praised for its responsiveness, offering live chat and Zoom calls for assistance. Merchants find it a valuable tool for enhancing online business operations and marketing strategies.

April 15, 2018

I am yet to understand it. I need guidance

Prayerhouse Store
Nigeria
About 1 month using the app
Edited April 2, 2021

I can’t say I love this app; I am new to everything here and so it taking a little while to get the grasp of everything. But what frustrates me the most is I keep trying to create my newsletters from my MacBook, and this app refuses to scroll up so I can get to the bottom of the newsletter or whatever I am working on to see the whole page. I thought it was my MacBook, but my scroll feature works everywhere else but on here. I have to keep jumping off of my laptop to try to work off iPad, so I’m not digging the complex situation I find myself in . I have worked off of other website platforms, so I’m not a total novice, but I just don’t find this to be that easy. Maybe I’d feel better if the app worked appropriately on my MacBook so that I could streamline my job here. It’s making me want to cancel my subscription.

Stephanie Marcella
United States
About 1 month using the app
May 22, 2018

im stil trying will update you soon

Backpackscharge
Philippines
About 1 month using the app
February 9, 2020

this is my first time using it and I haven't gone past to the publishing my campaign yet but ill review again once im done

Encouraging Souls
United States
About 1 month using the app
Privy Operations replied February 10, 2020

Totally understand if it’s too early to give an accurate review. As you get started, feel free to reach out to us for help at support@privy.com, check out our help docs at https://help.privy.com, or sign up for a live training at privy.com/training

Edited June 1, 2018

App is fine so far...I have encountered no issues, other than a little slow in responsiveness on mobile device...I have recently had numerous issues with errors when updating or trying to make changes to template. Still having trouble. I cannot edit or change color theme

Primeacta9 Tactical
United States
About 1 month using the app
Edited March 22, 2020

Awesome setup have not seen results yet. Have been forced to wrtite a review which I dont appreciate so changing this would be awesome

Washy Bidet Sprayer
New Zealand
About 1 month using the app
April 5, 2017

Sorry guys but it's just not working properly. Pops up automatically after a given time (set to exit intent). However I will say that it did get a few sign ups in the last 24 hours. Let me know if you fix it I sure could use it.

Velvet Ace
United States
About 1 month using the app
Edited April 19, 2020

So the app promises 5000 free page views, that is not true. I ran one pop up campaign and got 382 views and was told I needed to upgrade for $70. I like the app, I do not like misleading business practices.

Wanderlux
United States
30 days using the app
November 27, 2017

Really disliking the clunky design elements, rest of the app is very good.

Trendmojo
Canada
28 days using the app
April 29, 2020

Yeah this app works, but, they count EVERY PAGEVIEW your site gets against your monthly total, NOT CAMPAIGN VIEWS ONLY.

Why should someone that doesn't see any popup count toward my monthly total?!

ellënoire body, bath fragrance & curly hair
Canada
28 days using the app