Overall rating
4.6
Counts per rating level
  • 75% of ratings are 5 stars
  • 17% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its diverse features including pop-ups, email campaigns, and automations. It's praised for its user-friendly interface, seamless integration with other platforms, and responsive customer service. The app is noted for enhancing subscriber growth, email campaign performance, and sales. Merchants value its extensive targeting options, comprehensive analytics, and automation capabilities. Its free plan is beginner-friendly and the Spin to Win feature is popular for driving conversions.

Edited January 25, 2020

Très mauvais !! Sa bug en permanence. Lorsque je vais dans conception et que j'essaye de modifier un texte. Sa me renvoie sur une page qui dit "Oups! quelque chose a mal tourner veuillez rafraîchir la page!".

Dragon Sinistre
France
3 months using the app
Privy Operations replied January 27, 2020

Thanks for the feedback and sorry about the issues you are experiencing. Please send us an email at support@privy.com and the team will give you a hand when they are back online.

October 15, 2020

AWFUL. BEWARE. If you have a email list that was collected by any other source other than Privy they won't approve it for use. Out of all the email platforms out there this is the only one that does this. We had a list of over 4000+ and they won't let us it even though we have full rights to email our customers. STAY AWAY. To top it off, seeing that we can't use our list we wouldn't be able to use the email platform. We asked for a refund for a service we can't use. They stated and Privy has the right to cancel any account if they feel that any criminal activity is happening. This is the excuse they give us. Appalling.

Sugar Sugar Wax
United States
3 months using the app
March 17, 2021

Perhaps this app is really good like all the five-star ratings. However, if you would like to uninstall or remove the app, there will be leftover codes that slow your web down or, rarely, break your site. And they will not provide ANY guidance of where the code is or how to remove them. Install at your own risk.

Micacoco
Thailand
3 months using the app
Edited January 16, 2020

l'application Bug énormément, elle plante des qu'on veut ajouter du texte... c'est vraiment chiant et ça fait perdre du temps car on doit tout recommencer à chaque fois ! bof bof

PARAMATMA
France
3 months using the app
Privy Operations replied January 17, 2020

Thanks for the feedback and sorry about the issues you are experiencing. Please reach out to our support team at support@privy.com and someone can give you a hand as soon as they're online.

November 7, 2017

why ask me for review and I still don't know how to use it yet?

Cazebra
United States
3 months using the app
November 6, 2019

This app seems to work for my purpose, but when you got problem in configuration, you will never receive a correct reply on time.

HOBBYCOOL
China
3 months using the app
Privy Operations replied November 7, 2019

Thanks for the feedback and sorry about the issues you are experiencing. Please reach out to our support team at support@privy.com and someone can give you a hand as soon as they're online.

Edited July 13, 2019

It is not mobile friendly at all. So annoying !! Hard to navigate around as pop ups come over the buttons your trying to select

insiproducts
Australia
3 months using the app
July 14, 2017

I can't figure shit out....you need to spend more time helping and less time selling crap!!!!

Gods Healing Principles
United States
3 months using the app
April 8, 2019

The app started out ok but now it will not allow me to do any editing. Design has zero function. Have to wait 24-48hrs for customer service but I am working right now.

La Chic Lace
United States
3 months using the app
Privy Operations replied April 11, 2019

Thanks for the feedback and sorry about the issues you are experiencing. Please send us an email at support@privy.com and the team will give you a hand when they are back online if you haven't already connected with them.

June 4, 2016

Although it's free, there should be a limit to brand yourself. These guys brand themselves like a spammer. Users will afraid if it's a spam or anything.

Undermrp
India
3 months using the app