Reviews (24,911)

Overall rating
4.6
Counts per rating level
  • 75% of ratings are 5 stars
  • 17% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to drive sales and increase email subscribers through features like customizable pop-ups, email campaigns, and automations. They appreciate the intuitive interface, seamless integration with other platforms, and advanced analytics that help optimize campaign performance. Customer support is frequently praised for its responsiveness, with staff members like Jose, Karol, and Henry receiving specific commendations. The onboarding process is noted for its efficiency, supported by knowledgeable customer success managers.

October 23, 2019

First time user and so far this app is AWESOME. It's easy to set up and use. Includes cool animations.

Elastic Wax Center LLC
United States
About 2 years using the app
Privy Operations replied October 24, 2019

Thanks for the review! We love hearing that kind of feedback. If you need any help don't hesitate to reach out to our support team at support@privy.com or check out our help docs at help.privy.com

February 12, 2018

Great app! The functions works well and it's customizable. I recommend.

Libros In Espanol
United States
About 2 years using the app
Edited June 2, 2019

Great app! I totally recommend it! Cool customer service also. Try it now you won't regret it! :) go go go!

Mon étui pour la vie
Canada
About 2 years using the app
Privy Operations replied June 5, 2019

Thanks for the review! We love hearing that kind of feedback. If you need any help don't hesitate to reach out to our support team at support@privy.com or check out our help docs at help.privy.com

Edited November 1, 2018

Fantastic app! Has helped lead to more orders, and more email addresses in our database - highly recommend to anyone looking to retain customers & gain new! Privy works seamlessly!

Deadrockers
United States
About 2 years using the app
Edited October 18, 2019

easy to setup, everything you need for relevant action on your commerce store. would definitely recommend!

Draussen Kids Outdoor
Austria
About 2 years using the app
January 30, 2018

Great app, works well, easy to make changes.

Beautiful Daughters
United States
About 2 years using the app
March 20, 2017

easy to use and looks great on the site!

Great Leopard Apparel
Canada
About 2 years using the app
March 26, 2020

awesome and very helpful i really enjoyed the use of giving me options for the templates. Overall great app

CrossoverCases
United States
About 2 years using the app
May 30, 2021

Happy with this app. The support is second to none. Plenty of features and tons of customisation. Highly recommended.

Early2bed
Australia
About 2 years using the app
November 14, 2016

This is an easy to use and easy setup.

Ziva Lash
United States
About 2 years using the app