Overall rating
4.6
Counts per rating level
  • 75% of ratings are 5 stars
  • 17% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its diverse features including pop-ups, email campaigns, and automations. It's praised for its user-friendly interface, seamless integration with other platforms, and responsive customer service. The app is noted for enhancing subscriber growth, email campaign performance, and sales. Merchants value its extensive targeting options, comprehensive analytics, and automation capabilities. Its free plan is beginner-friendly and the Spin to Win feature is popular for driving conversions.

Edited August 3, 2020

I have spoken to customer service and I was charged $10 for the email to be sent to no one. I ended up using the shopify email where I saw that 10 people out of the 15 contacts are subscribed to my newsletter. I dont understand and from what your representatives keep telling me it seems the email can only be sent to people that have purchased. Worst App ever. Even if I misunderstood and still dont understand it is way too complicated to figure out why the emails are not being sent. The reasons explained to me by your representatives make no sense to a normal person. Also the fact that removing the app alone does not close the paid plan is a rip-off. I really dont understand why i paid $10. I hate this service. I feel like you guys took advantage of a new customer that was willing to pay you. I hope you guys feel good about the jobs your doing. Good riddance.

Nova Views
United States
6 days using the app
Edited December 4, 2019

Just installed, testing out. Looks like it requires you to review with a certain amount of words and starts before completing setup. Trying to figure out how to change the send from email. It's not finding my DNS records right away. Reading their help files. Hopefully I will figure this out soon.

DiscountPC.com
United States
6 days using the app
April 15, 2018

so far so good..still trying to figure out how to use it

Fitness Mojjo
Kenya
6 days using the app
April 22, 2020

Het zou leuk zijn als het beter werkt, probeer in tekstvak iets te veranderen en krijg altijd een foutmelding

Blush!
Belgium
5 days using the app
September 5, 2019

I really like my email design, however, when doing speed test through google, this slowed my website down too much, which would impact rankings. The link attached to my pop up also impacted my page. & $20 is a bit much for an email sign up.

Lux iCases LLC
United States
4 days using the app
Privy Operations replied September 5, 2019

Thanks for the feedback and sorry about the issues you are experiencing. Privy should never slow down your site speed or affect your search ranking. I forwarded this issue to the support team and they should be in touch.

July 7, 2019

it doesn't sync the customers the opt in for newsletter in my website, I don't see the point of having the app if it doesn't sync my customers

Budgie World
Israel
4 days using the app
Edited November 26, 2019

Haven't used it yet and forced me to make a review. So not sure what it wants me to say. Maybe give me some time first.

DK Vintage Club
Canada
3 days using the app
August 21, 2019

i have no idea how is work
can not see my discount code
don t know how to set up yet
i canceled before i think i will doit again

Colombo Shop the Online Store
Philippines
3 days using the app
Privy Operations replied August 22, 2019

Thanks for your review! Anything we can help with to raise your rating and help you get going? Hit us up at support@privy.com

March 2, 2018

i like buy something Your review is too short. Enter a comment that is at least 30 characters
Rating must be selected

Fashion8888
Canada
3 days using the app
Edited November 6, 2018

can't sync emails from my shop unless I use MailChimp but that app is not great either. no sure how i feel about it

OpenAir Electronics
United States
3 days using the app