Reviews (24,917)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for boosting sales and revenue in e-commerce. It features user-friendly, customizable email templates and automation tools, along with detailed metrics and seamless Shopify integration. The customer support is praised for its responsiveness, offering live chat and Zoom calls for assistance. Merchants find it a valuable tool for enhancing online business operations and marketing strategies.
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Quick and easy to set up. I am currently only using this tool for a new customer pop up window however plan to use their services regularly in the future!
It does just what it claims to do. Helps me capture a lot more emails that I would have missed without the app. It is definitely helping me grow my email list. I recommend it highly.
Great, really like this app. Easy to use and implement. Only reason i haven't given it 5 stars is i haven't used it for long enough yet.
I like the pop ups and how I'm able to design them. However their customer service is frustrating. I used to have a 'chat' feature available and it disappeared. And it's been hours with no response via email on an urgent issue. I do not recommend because of lack of support, and I will be looking elsewhere for my newsletter management.
Increased their price from $10 a month to $13 a month and now to $30 a month. For a small business it's a hard hit. Very disappointed and it's a great time to switch to Klaviyo.
Thank you for sharing this feedback. At Privy, we’re thrilled to have been able to offer our plans as we have all these years. However, over the years, we've evolved our platform and simplified our plans to be an all in one solution for merchants. For $30/month customers can use Privy as their all in one marketing platform to grow sales. With unlimited access to the tools you need to collect emails, improve website conversion, send newsletters, automate your email marketing and more. We understand your frustration and we’re here to help if you’d like to talk with one of our Privy coaches.
Really useful app and easy to use :)
Easy to use and has great customer service
I use this app for collecting subscribers. Very happy with it so far. I plan to go more in-depth once I have enough subscribers to send offers to.
Thanks for the review! As you get started, feel free to reach out to us for help at support@privy.com, check out our help docs at https://help.privy.com, or sign up for a live training at privy.com/training
why would you ask me to write a review before i've even had a chance to use the app? stop annoying your users. this rating is based off first impressions, which I've heard are everything.
Privy is a great app that integrates amazingly well with our other apps. It is easy to install, use and the support staff are great.