Reviews (24,917)

Overall rating
4.6
Counts per rating level
  • 75% of ratings are 5 stars
  • 17% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to drive sales and increase email subscribers through features like customizable pop-ups, email campaigns, and automations. They appreciate the intuitive interface, seamless integration with other platforms, and advanced analytics that help optimize campaign performance. Customer support is frequently praised for its responsiveness, with staff members like Jose, Karol, and Henry receiving specific commendations. The onboarding process is noted for its efficiency, supported by knowledgeable customer success managers.

November 14, 2016

so far, so good. i think this is just what i was looking for, so hoping it all works.

Solid Ground Stands
United States
About 6 years using the app
September 22, 2016

Visually appealing, easy to use, and perfectly customisable. Highly recommended!

Bored Teachers Gear
United States
About 6 years using the app
May 5, 2018

Just started. So far, so good. Pretty easy to set up, and seems to be functioning fine.

Cucumber Clothing 3
United Kingdom
About 6 years using the app
May 21, 2019

Great functionality and customer service. I have used Privy popups on my site for years and I'm so happy with them I'm now migrating my email list over from Mailchimp.

Daffodil Creek
United States
About 6 years using the app
Privy Operations replied May 21, 2019

Thanks for the review! We love hearing that kind of feedback. If you need any help don't hesitate to reach out to our support team at support@privy.com or check out our help docs at help.privy.com

September 23, 2016

Easy to setup and use, thank you!

Little Sapling Toys
United States
About 6 years using the app
October 19, 2016

Great app! Very user friendly and best of all free!

The Beauty Crop
United States
About 6 years using the app
October 17, 2017

Powerful retention app! Easy to use and implement.

Christians Table
United States
About 6 years using the app
September 23, 2016

I really like how Privy integrates with Mailchimp and it made it very easy for us to display special promotional offers and campaigns for new subscribers that could turn into potential future clients. It's very easy to customize the look of your offer according to the design of your website. Great app highly recommend it! :)

Freakisthenewblack
Türkiye
About 6 years using the app
Edited December 1, 2017

This app has great customer service. Easy to use. I really like the customization.
www.ReelFishyApparel.com

Reel Fishy Apparel
United States
About 6 years using the app
Edited October 19, 2016

The free Privy tools have helped me capture new customers and send out sign-up coupons when connected to my Mail Chimp account. Sometimes a little clunky to figure out, but stick with it!

Transit Design
United States
About 6 years using the app