Privy ‑ Pop Ups, Email, & SMS , 24,854 reviews

Overall rating
4.6
Counts per rating level
  • 75% of ratings are 5 stars
    19K
  • 17% of ratings are 4 stars
    4.2K
  • 5% of ratings are 3 stars
    1.2K
  • 1% of ratings are 2 stars
    308
  • 2% of ratings are 1 stars
    468
What merchants think

Feedback submitted

Merchants appreciate this app for its diverse features including pop-ups, email campaigns, and automations. It's praised for its user-friendly interface, seamless integration with other platforms, and responsive customer service. The app is noted for enhancing subscriber growth, email campaign performance, and sales. Merchants value its extensive targeting options, comprehensive analytics, and automation capabilities. Its free plan is beginner-friendly and the Spin to Win feature is popular for driving conversions.

Edited April 2, 2020

I used this app for a pop up on my site. I found it a little confusing at first to re-design a custom design but eventually got the hang of it.

Milk & Thistle
Australia
Almost 5 years using the app
November 30, 2017

Just started easy to put together will know more in the future how well the return customer figure's effect the site.

Home Gym Plus Fitness Equipment
Australia
Almost 5 years using the app
May 21, 2019

I cant give you a good review at this moment because I havent gotten a chance to use it. I think your "review prompt" is a little premature.

PAST PERFECT
United States
Almost 5 years using the app
Privy Operations replied May 21, 2019

Totally understand if it’s too early to give an accurate review. As you get started, feel free to reach out to us for help at support@privy.com, check out our help docs at https://help.privy.com, or sign up for a live training at privy.com/training

March 6, 2017

you block images if I don't subscribe. I am actually not so happy with how it works now I have loaded it to my website. I took it on the recommendation of a shopify consultant but I am looking for something else more user friendly.

Babylemonadestore
Australia
Over 4 years using the app
May 16, 2017

To intense on the Review pop up

Mesbobettes
Canada
Over 4 years using the app
Edited January 25, 2018

Update: The pop out sign up is not responsive but apparently some other options like flyout and banner are. Upped the rating by one star as I feel it is an absolute must for all pop up types to be mobile responsive...

Design is not responsive on mobile device. Meaning the pop up shrinks down to fit the screen but is then so small that not legible. Discovered it when showing someone the website and then when the popup showed up they were squinting and trying to use their fingers to zoom in and see what it said.

Wrote to support who said that their version of responsive design was shrinking it smaller. Makes me a little concerned to think that the developers think you make something responsive by shrinking it to fit on a mobile screen

Mother Erth
United States
Over 4 years using the app
Edited September 4, 2019

I am new to the app and have heard good things. I will need more interaction and work time to give a complete review.

Burning Bush Oils
United States
Over 4 years using the app
July 19, 2017

I don't like being forced to leave a review before being granted access to use an app. I usually leave one anyway.

K Johnson Jewelry
United States
Over 4 years using the app
January 10, 2018

Ok so the free account works. Kinda...
But if you try and open the details, then it does not as much. All the abandoned carts seem to have the same product with same value, though the report has different values. So it is no great help if you are trying to analyse what are being left in the cart.

Allem Studio
United States
Over 4 years using the app
November 4, 2016

A bit confusing and doesn't have much control but still does the job pretty good.

Baboon Outdoors
United States
Over 4 years using the app
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