Reviews (24,917)

Overall rating
4.6
Counts per rating level
  • 75% of ratings are 5 stars
  • 17% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting sales and revenue in e-commerce. It features user-friendly, customizable email templates and automation tools, along with detailed metrics and seamless Shopify integration. The customer support is praised for its responsiveness, offering live chat and Zoom calls for assistance. Merchants find it a valuable tool for enhancing online business operations and marketing strategies.

August 19, 2020

Just started using, seems like be a solid email campaign tool! Hoping that the longer I use it thee better conversion results we see.

Saanns
United States
Almost 2 years using the app
May 26, 2017

Awesome app, works well helps capture emails

Milas Mile
United States
Almost 2 years using the app
Edited August 9, 2019

We have found the app is fairly simple to use and navigate - we use mainly for newsletters at this time.

Fringe Clothing Boutique Inc.
Canada
Almost 2 years using the app
Privy Operations replied August 9, 2019

Great to hear, thanks! If you need any help don't hesitate to reach out to our support team at support@privy.com or check out our help docs at help.privy.com

January 9, 2018

Very usefull, i love it, and blablabla

Bencustom
France
Almost 2 years using the app
July 18, 2018

Fun to use so far. I don’t have much else to say yet.

Pitter Patter Shop 13
United States
Almost 2 years using the app
August 31, 2023

About 1.5 years ago, we made the switch from Mailchimp to Privy and it was such an upgrade! We implemented their website signup pop-ups and saw a dramatic increase in our daily subscriber growth. We set up all of our email flows and automations through the platform and they preformed strongly compared to when they were set up in Mailchimp. Our weekly email campaigns also performed much better, getting higher open rates and increased revenue. The platform is very intuitive and easy to use, the customer service is unrivaled and their Customer Support Managers are always there for you to make sure your account is in excellent condition and to answer any questions you have along the way! I'm so glad we made the upgrade to Privy and look forward to continuing to grow with this platform! I highly recommend making the switch to Privy from whatever other email platform you're currently using, and request Henry to be your CSM when you're getting started, he's the best! You'll see the growth you've been searching for once you set your Privy account live!

Pink Dust Cosmetics
United States
Almost 2 years using the app
March 30, 2017

So far, so good. I like how easy it is to customize my pop-ups!

Mood Design Studio
Canada
Almost 2 years using the app
January 30, 2018

Works well so far. Captures emails and nice pop up to fit with our store's theme. We highly recommend this app.

Valerie Constance
Australia
Almost 2 years using the app
August 1, 2018

Sencillo de usar, práctico y perfecto para ir formando tu primera base de datos de prospectos interesados en tu marca. Además se enalza perfectamente con Mailchimp lo cual es genial. Gran app gratuita

Jati 4
Mexico
Almost 2 years using the app
December 11, 2018

It has been very helpful collecting emails. It makes it very easy. I am still trying to find out how to configure an email to send now that I have the addresses collected.

Humble Hercules Athletics
United States
Almost 2 years using the app