Overall rating
4.6
Counts per rating level
  • 75% of ratings are 5 stars
  • 17% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its diverse features including pop-ups, email campaigns, and automations. It's praised for its user-friendly interface, seamless integration with other platforms, and responsive customer service. The app is noted for enhancing subscriber growth, email campaign performance, and sales. Merchants value its extensive targeting options, comprehensive analytics, and automation capabilities. Its free plan is beginner-friendly and the Spin to Win feature is popular for driving conversions.

Edited December 7, 2016

At first I thought something amazing was happening...newsletter sign ups exploded...I got hundreds everyday. Turns out it just generated spam bots. Not one welcome email was opened out of several hundred people who supposedly signed up. And their dashboard only recorded 3 sign ups total for the hundreds I received. Something is wrong with this scenario. There's no way to filter out by country and now it's costing time and money to clean it all out of my customer files. Don't waste your time with this app.

Emmafund
United States
About 1 month using the app
November 29, 2019

It's weird that they ask you to review the app before you even use it?! hence the low star..........

Wine is Water
United States
About 1 month using the app
Privy Operations replied November 29, 2019

Totally understand if it’s too early to give an accurate review. As you get started, feel free to reach out to us for help at support@privy.com, check out our help docs at https://help.privy.com, or sign up for a live training at privy.com/training

December 27, 2015

Not a fan of this app and all of it's restrictions and poor UI. Needs a LOT of work, but I guess that's why it's free. Has potential.

Kini Bands
United States
About 1 month using the app
January 1, 2019

I used attempted to use this app but after setting it up completely (3 times!) i get an error message and have to start all over. This is frustrating.

Unorthodox Roots
United States
30 days using the app
January 3, 2021

I hope there are no such immoral companies that start services secretly without asking for the consent of users and grow their businesses by receiving money. I hope that more companies will grow and these companies will be eliminated if they don't agree and make payments automatically.

SHEISSARA
United States
About 1 month using the app
December 17, 2020

Their free plan includes 5000 views per month, after a few weeks they paused my campaign saying I need to be on a paid plan because of my average users! Also, they keep bombarding you with junk mail, every day I receive some junk mail asking me to upgrade. Not worth it!

Water Butlers
United States
About 1 month using the app
August 6, 2017

No good results will wait to see the results

La Fashions Jewelry
United States
29 days using the app
April 30, 2019

this is not helpful ………………………………………. ……………………………………………………………………………………………………………………………………………………………………………………………………...

ONYE APPAREL
United States
28 days using the app
Privy Operations replied May 1, 2019

Thanks for your review! Anything we can help with to raise your rating and help you get going? Hit us up anytime at support@privy.com

April 18, 2020

Hi Guys, if you are looking for a serious emailing app to work with, this is not what you are looking for. Customer service cant answer emails in 2 days, keep getting auto-replies and copy-paste answers over a week. It is like your are talking to an automated answering system. Probably you are!
Dont make 18K positive reviews fool you, probably they are fake. I hope i can get my money back :(

BAGANDCANVAS.COM
United States
About 1 month using the app
March 28, 2018

Asking for a review during initial setup of app at step 3 of 4 before even up and running.

Skull Expression
United States
26 days using the app