Overall rating
4.6
Counts per rating level
  • 75% of ratings are 5 stars
  • 17% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ability to create effective email and SMS campaigns, with features like pop-up displays and smart segments. It integrates seamlessly with Shopify and offers personalized targeting based on customer behavior. The analytics dashboard is praised for providing valuable insights for campaign optimization. The customer service is highly rated for its responsiveness and proactive approach. The app is competitively priced and reported to offer a significant return on investment.

September 3, 2019

nice integration, but there are bugs sometimes when designing. Use it when i have special offer for my client. work well

Tahiana
France
25 days using the app
Privy Operations replied September 3, 2019

Thanks for the feedback and sorry about the issues you are experiencing. Please send us an email at support@privy.com and the team will give you a hand when they are back online.

January 31, 2017

awesome email app need more work and updates

Forem
Morocco
25 days using the app
October 15, 2017

nice application to have to start

Custhommes
France
25 days using the app
Edited May 2, 2017

Updated rating from 1 to 4 Stars, now that I've had a chance to use the app. I'm taking full advantage of ALL of the free features, and I have to say, it looks damned good on my site!! Works, as advertised with the minor exception, noted below. Great design flexibility and I love the fact that you can give the guest the discount code immediately rather than in the welcome email.

Old Rating, posted before the install was even finished:
Editing the pop-up & fly-out does not work for me on Chrome, but works OK in Opera. Chatted with support about this, but no solution yet.

Also, how can step 3 of 4 in the initial set-up be "Please Review This Product"? I haven't even finished deploying and you want a review so, here you go. 1 Star for being pushy and greedy.

Modern Hip
United States
25 days using the app
April 10, 2018

Privy is not bad, I do like how powerful it is at first... but I am going to have to either figure out another way to incorporate coupons into my store as a result of not having the more expensive package, or I am going to have to go back and upgrade to the more expensive package so that I can help potential customers be enticed to sign up with me email list.

Items Pal
United States
25 days using the app
April 2, 2020

ho usato questo prodotto la prima settimana e sembra soddisfare tutte le esigenze di cui avevo bisogno ottimo rapporto qualita prezzo.

A&G HOUSE
Italy
25 days using the app
October 14, 2017

Can't really give you a fantastic review yet but as of now, It's looking good

Stellarflyfishing
United States
25 days using the app
April 11, 2019

Testing this out. Will report back later. So far it seems like it is simple to set up but it is still to early to know.

Sweet Gypsy Boutique
United States
25 days using the app
Privy Operations replied April 11, 2019

Totally understand if it’s too early to give an accurate review. As you get started, feel free to reach out to us for help at support@privy.com, check out our help docs at https://help.privy.com, or sign up for a live training at privy.com/training

April 29, 2018

I am enjoying the options that Privy has for my Shopify store.

Vip Dragonfly
Canada
25 days using the app
May 22, 2017

Simple platform for pop ups to make campaign

Christianvansantwatches
United States
25 days using the app