Reviews (24,911)

Overall rating
4.6
Counts per rating level
  • 75% of ratings are 5 stars
  • 17% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to drive sales and increase email subscribers through features like customizable pop-ups, email campaigns, and automations. They appreciate the intuitive interface, seamless integration with other platforms, and advanced analytics that help optimize campaign performance. Customer support is frequently praised for its responsiveness, with staff members like Jose, Karol, and Henry receiving specific commendations. The onboarding process is noted for its efficiency, supported by knowledgeable customer success managers.

November 20, 2018

Early days but seems to work very nicely! I've set up an exit intent pop up offering a free ebook for an email sign up. The pop up appears at the right time, looks great (easy to design) and works perfectly in terms of email sign up and providing the download to the customer. Also syncs with Mailchimp which is essential for me. Good analytics for tracking sign ups and performance too.

LVLS Unlocked
United Kingdom
About 1 year using the app
Edited June 5, 2018

Même en version gratuite, nous offrons une réduction pour un premier achat. Cela marche très bien. App incontournable

Nature Stabilisee
France
About 1 year using the app
October 3, 2019

I just started, I still don't know. It is probably great because as I can see lot of people are using it. So, I am sure I will be satisfied as well :-)

AJ Leggings
Bosnia & Herzegovina
About 1 year using the app
Privy Operations replied October 7, 2019

Thanks for the review! As you get started, feel free to reach out to us for help at support@privy.com, check out our help docs at https://help.privy.com, or sign up for a live training at privy.com/training

September 7, 2017

I like, I think is easy to use and everything is ok

Loveclip
United States
About 1 year using the app
March 6, 2019

I use this to capture emails for my newsletter. For a free product, it sure doesn't skimp on features.

Next Level Apparel Australia
Australia
About 1 year using the app
Privy Operations replied March 7, 2019

Thanks for the review!

August 25, 2018

Great App. Crazy that it is free with no strings attached. Thanks.

Drinksathome
United Kingdom
About 1 year using the app
November 3, 2018

Just downloaded and was able to easily set up an email sign up, and it worked immediately. Great app!

Randall Designs
United States
About 1 year using the app
Edited October 16, 2018

My list is growing fast .. love it great app. Don't even think about getting this app, JUST DO IT!!!

Bravenbearded
Canada
About 1 year using the app
December 7, 2017

Très bonne appli et gratuite en plus !!

Myhappyfamily
France
About 1 year using the app
Edited April 12, 2017

I initially rate privy at 3 stars for below reason. I reached out to them and shared with them the issues. Andrew got back to my immediately and help me to resolve the issues. In fact, the problem was not privy but the setting we selected. You do need to watch for the size of the image you choose for your popup. In our case, we went to the max allowable but it was interfering with our dropdown menu. All and on, I am very happy with them.
Thank you Andrew for your help.

We just installed this and running into a few issues with integration.
1. The popup keeps showing up on each page even after closing or hitting "no thanks"
2. Also once the popup goes away the dropdown menu is not expanding anymore.
3. Where is a link to your customer service ?

Alexander Simai
United States
About 1 year using the app