Reviews (24,917)

Overall rating
4.6
Counts per rating level
  • 75% of ratings are 5 stars
  • 17% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting sales and revenue in e-commerce. It features user-friendly, customizable email templates and automation tools, along with detailed metrics and seamless Shopify integration. The customer support is praised for its responsiveness, offering live chat and Zoom calls for assistance. Merchants find it a valuable tool for enhancing online business operations and marketing strategies.

August 24, 2018

Outstanding app that takes everything into consideration-great!

Yellow Dot Bikini
United States
Over 1 year using the app
June 15, 2017

Very easy app to use and very useful. Thanks for an awesome app and providing it for free!

Overwatch Coffee
United States
Over 1 year using the app
August 1, 2020

It js easy to use. I found that is adds a little something extra to my website. you should check it out.

Empress Curls
United States
Over 1 year using the app
September 23, 2019

Looking good so far. Had q's re emails and the assistance was fast and helpful. Was walked thru the procedure and it worked like a charm.

WonderingWear
United States
Over 1 year using the app
June 7, 2016

Easy to install and customize (tried different setups over the past month for comparison). Connected easily to Mad Mimi. Glad I found it ….

Intimate Icing
United States
Over 1 year using the app
May 17, 2017

Ready to use. Hope usefulReady to use. Hope usefulReady to use. Hope useful

Originties Test
China
Over 1 year using the app
January 25, 2019

This app helps me to increase the conversion rate. Is a friendly app, but has many features, if you take the time to explore the app, you can get good results.

Kos Mobile Accessories
United States
Over 1 year using the app
May 27, 2019

Really great app - all our forms are well organised and our contacts sync flawlessly. Great app - does what you need it to do without fault.

Hawkes General Store
Australia
Over 1 year using the app
Privy Operations replied May 30, 2019

Thank you! We love hearing that kind of feedback. If you need any help don't hesitate to reach out to our support team at support@privy.com or check out our help docs at help.privy.com

November 15, 2019

I've used Privy on multiple websites over many years and have no issues yet! No complaints on our end!

Erik Anders Lang Store
United States
Over 1 year using the app
Privy Operations replied November 18, 2019

Thanks for the review! If you need any help don't hesitate to reach out to our support team at support@privy.com or check out our help docs at help.privy.com

November 13, 2016

Easy to use! So thrilled to have this as part of my store!

Nomglobal
United States
Over 1 year using the app