Reviews (24,917)

Overall rating
4.6
Counts per rating level
  • 75% of ratings are 5 stars
  • 17% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting sales and revenue in e-commerce. It features user-friendly, customizable email templates and automation tools, along with detailed metrics and seamless Shopify integration. The customer support is praised for its responsiveness, offering live chat and Zoom calls for assistance. Merchants find it a valuable tool for enhancing online business operations and marketing strategies.

March 24, 2018

pretty good app so far. Free version lets you use pop up

The Doormat Store
United States
About 2 years using the app
January 26, 2018

Just signed up stop asking for review. Also, I cant appreciate a company that blatantly lies to their customers. In your FAQ, you state that Privy does not affect or slow down page speed. I find it odd that you feel it necessary to make that point bc as the developer you know the truth but want to convince people otherwise. I challenge anyone that downloads privy to save a copy of their Shopify theme before privy and one using privy then visit performance insight sites like gtmetrix, pingdom and google page speed and you will clearly see that Privy DOES indeed affect your page size, load speed and overall performance. Whether or not someone decides ultimately the trade off is ok is up to them but Privy should do the responsible thing and be honest about it so the customer can decide whether or not it is worth the hiccup in page performance.

Forever Young Swimwear
United States
About 2 years using the app
December 4, 2018

Works great and easy to use... Can't wait to see some awesome results using all of privy's features!!

Katchy's
Canada
About 2 years using the app
October 18, 2016

Easy, simple, and beautiful! We love our Privy pop-up.

The Red Toad
United States
About 2 years using the app
January 26, 2018

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More Than A 1 Store
United States
About 2 years using the app
Edited January 3, 2019

I recently started to use it, im very happy. I hope it works well in the future. im using the free version.

thebodymethodmty
Mexico
About 2 years using the app
April 8, 2018

i love this app because you can have your popup come up on exit not when you first come on site. sometimes thats annoying.

Champagne Teacup
Canada
About 2 years using the app
June 16, 2019

I've used the app for 5 minutes and have been asked for a review at least 25 times. I'll update this review once I can give you a review.

TheGeeksBoutique
United States
About 2 years using the app
Privy Operations replied June 17, 2019

Totally understand if it’s too early to give an accurate review. As you get started, feel free to reach out to us for help at support@privy.com, check out our help docs at https://help.privy.com, or sign up for a live training at privy.com/training

November 2, 2017

Great app, easy to use and looks great.

Bask Living
Australia
About 2 years using the app
June 11, 2018

Very professional looking and seems like a ok free plan!

Quiltingparadise
Finland
About 2 years using the app