Privy ‑ Pop Ups, Email, & SMS , 24,860 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its ability to create effective email and SMS campaigns, with features like pop-up displays and smart segments. It integrates seamlessly with Shopify and offers personalized targeting based on customer behavior. The analytics dashboard is praised for providing valuable insights for campaign optimization. The customer service is highly rated for its responsiveness and proactive approach. The app is competitively priced and reported to offer a significant return on investment.
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Dealing with these guys has been nothing but a nightmare. What a waste of our time and money! It's been two weeks that we signed up, but all we are getting is the runaround from them. I wish we tried them before paying. I guess the money is gone!!!
Thanks for the feedback and sorry about the issues you are experiencing. Please send us an email at support@privy.com and the team will give you a hand when they are back online.
What a stupid app. I wanted to use it to send welcome emails with 15% off discount code but the minimum time limit is 1 hour. By then the customer is long gone. The developers of this app must be brain dead.
I'm having a very difficult time getting started.
i didn't realize that there was so much to do at first just to get started. I am very confused at this point
The popup is annoying on the mobile platform, its hard to exit. Need to make it more mobile friendly.
Thanks for the feedback and sorry about the issues you are experiencing. Please send us an email at support@privy.com and the team will give you a hand when they are back online.
The pop ups and exit intent designs are beautiful but the good stops there.
I was asked/ forced to leave a review within minutes of being on the site to “complete the set up process”. I’ve since then edited my review here to include that even though my actual analytics are low, they show a more than 20x increase than what is actually true via any analytics that are readily available to force monthly subscriptions.
I’ll stick with Klaviyo and bid farewell to this particular app. It’s a bit too shady for me.
"FREE" "FREE" "FREE" - Ridiculously overpriced if you don't go for the free version. Won't be using it.
It broke first time I tried to create a newsletter popup
looks like it crashed
Thanks for the feedback and sorry about the issues you are experiencing. Please send us an email at support@privy.com and the team will give you a hand when they are back online.
your app ask's questions without explanation.
Havent had a chance to use the app yet because it made me review first....will change rating after use
Totally understand if it’s too early to give an accurate review. As you get started, feel free to reach out to us for help at support@privy.com, check out our help docs at https://help.privy.com, or sign up for a live training at privy.com/training
Terrible at creating emails. Doesn't send to all contacts. Support is very slow. NOT an alternative to Mailchimp. Really only good to get newsletter signups not to mail anything to anyone. Also, they don't want to let me submit this bad review which may be why they have a 4.7 star rating.
Thanks for the feedback and sorry about the issues you are experiencing. I forwarded this issue to the support team and they should be in touch.