Reviews (24,874)

Overall rating
4.6
Counts per rating level
  • 75% of ratings are 5 stars
  • 17% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants find this app user-friendly and effective for managing email and SMS campaigns. It's praised for its responsive customer support and a variety of features including pop-ups, automations, and advanced analytics. Merchants value its targeting and personalization capabilities, which boost engagement and conversions. The app's seamless integration with other platforms, competitive pricing, and automation streamline marketing efforts. Its data tracking and reporting functions offer valuable insights, while pop-up forms enhance lead capture and email list growth. The app is continually evolving, introducing new tools beneficial for small businesses.

March 13, 2020

not a fan of the forced review will udpate if i li ke app

Little Dapper Dean
United States
Almost 2 years using the app
March 9, 2019

Heard about this app. Decided to add it to my store and try it out. Easy to set up. I am still reviewing this app for a true review but needed the pop-up to go away hence this partial. So far, okay.

Lavish Realm
United States
Almost 2 years using the app
Privy Operations replied March 11, 2019

Thanks for the review! As you get started, feel free to reach out to us for help at support@privy.com or check out our help docs at https://help.privy.com

February 18, 2018

Works great and I'm really looking forward to getting more email signups!

Tailfish
New Zealand
Almost 2 years using the app
October 7, 2018

this app is super useful really glad I decided to use it. It really comes in handy when you are just starting out.

Duel Apparel
United States
Almost 2 years using the app
September 22, 2016

I think it's great. Very easy to use.

Yourwholesalepetstore
United States
Almost 2 years using the app
February 5, 2017

We love Privy. Simple clean designs. Easy to use. Professional looking. Game changer for email capture.

The Zero To Hero Club
Canada
Almost 2 years using the app
January 17, 2017

Perfect for what we need. Easy to use, plug in and play with templates thats easy to adjust for our needs.

Crooksonline
Canada
Almost 2 years using the app
Edited November 15, 2019

I use the app for email retention. I like that it is user friendly to an extent. I really wish it was more interactive in explaining some of the uses of things as your going through the site. The video at the beginning helps but I forgot a lot as I was actually setting it up. I did enjoy the benefits of the app.

beautiful image boutique
United States
Almost 2 years using the app
Privy Operations replied November 15, 2019

Thanks for the feedback! We have lots of tutorials and offer live training to new users on a weekly basis. Check it out here! https://www.privy.com/training

July 12, 2017

This app is so easy to use and to custom to your liking. I highly recommend it.

Self Love Cosmetics
United States
Almost 2 years using the app
September 28, 2020

This is a Superb app and would highly recommend. The app gets me loads of subscribers and customer service great too. Thanks

Scoot City Ltd
United Kingdom
Almost 2 years using the app