Reviews (24,917)

Overall rating
4.6
Counts per rating level
  • 75% of ratings are 5 stars
  • 17% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting sales and revenue in e-commerce. It features user-friendly, customizable email templates and automation tools, along with detailed metrics and seamless Shopify integration. The customer support is praised for its responsiveness, offering live chat and Zoom calls for assistance. Merchants find it a valuable tool for enhancing online business operations and marketing strategies.

May 1, 2017

This app has been a great way for us to connect with our customers! Easy to use and format, it has been excellent!

Chompalomp
Canada
Almost 2 years using the app
May 4, 2018

Easy to use, reliable and I get good results!

Robert James Cc
United Kingdom
Almost 2 years using the app
November 18, 2019

I loved the app, its easy to set up and use. Pretty clear data is given. Easy to use for the Shopify website

ShopART-ery
India
Almost 2 years using the app
Privy Operations replied November 18, 2019

Thanks for the review! If you need any help don't hesitate to reach out to our support team at support@privy.com or check out our help docs at help.privy.com

Edited February 22, 2017

Email sign ups are still going strong - Thanks Privy!

Privy has delivered on their promises to attract customers willing to provide their emails! We have grown our email database in the short time we've been using the app and we are thankful that Privy makes it so easy!

Awesome app! Just signed up and it looks great!

Luxestatements.com

Luxe Statements
United States
Almost 2 years using the app
November 3, 2016

It looks nice. Lets see if it works...

Hydrocultura
Mexico
Almost 2 years using the app
Edited August 27, 2017

Awesome app with many free features that seem premium. I love Privy.

Fat Mermaids
United States
Almost 2 years using the app
April 27, 2018

Too early to tell. Let you know after I start using it more. But it's well-designed so far.

Mushroomandcompany Com
United States
Almost 2 years using the app
June 10, 2017

its cool. I really hope this works for me.

Pride Clothing Company
United States
Almost 2 years using the app
Edited November 21, 2017

Quick and easy to set up, It's bee working really well

Specialtouchdesigns
United Kingdom
Almost 2 years using the app
March 5, 2016

Really great product! We have been consistently capturing 2-4% of our visitors email addresses and seen a slight bump in our conversion rate overall already. I expect both of those to increase with more usage as we get better at timing when the pop-up occurs and hone our message a little bit.
The only slight ding for me stems from the control over the button placement. It might just be my theme but as we have a chat app as well, I would much prefer the button to be on the top but with my theme it either blocks the search bar on the left or the cart on the right. We're overhauling our website right now and if my designer tells me I have more control over that sort of thing on my end I will likely amend my review.

Shoptigertree
United States
Almost 2 years using the app