Overall rating
4.6
Counts per rating level
  • 75% of ratings are 5 stars
  • 17% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its diverse features including pop-ups, email campaigns, and automations. It's praised for its user-friendly interface, seamless integration with other platforms, and responsive customer service. The app is noted for enhancing subscriber growth, email campaign performance, and sales. Merchants value its extensive targeting options, comprehensive analytics, and automation capabilities. Its free plan is beginner-friendly and the Spin to Win feature is popular for driving conversions.

Edited July 2, 2019

It never worked i wasnt able to get the popups to work, i tried changing the settings but its doesnt help

Urban Knowledge Clothing
United States
3 days using the app
Privy Operations replied July 2, 2019

Totally understand if it’s too early to give an accurate review. As you get started, feel free to reach out to us for help at support@privy.com, check out our help docs at https://help.privy.com, or sign up for a live training at privy.com/training

Edited March 27, 2019

Technical support is very bad. Application sloppy. Work with applications like Conversio, your pro.

LiFaSo
United States
3 days using the app
Privy Operations replied March 27, 2019

Great to hear, thanks! If you need any help don't hesitate to reach out to our support team at support@privy.com or check out our help docs at help.privy.com

February 20, 2020

Don't know much about the app beside you have to pay for a plan before you can use the service once you're card is on file you then can use the emailing service

herlovelyshoes
United States
3 days using the app
Edited January 12, 2019

Doesn't work. The features they make you pay for are buggy and work unreliably. The free version ropes you in, and then the actual useful features you have to pay for and then when you do they don't work.

We tested it and tried it every different way we could think of, their support was useless and unhelpful and they still continue to refund us for this faulty purchase.

Standing Acrobatics
United States
3 days using the app
Edited November 26, 2018

Lots of bugs, codes not being revealed, emails nit being sent, etc. very little explanation of how things work, freezes often. Continues to ask for review with annoying pop up, even though I have repeatedly submitted it. It’s even worse the next day still sending pop ups to review them. Nothing is working. Customers are not getting codes

Fox & Fig
United States
2 days using the app
Edited March 1, 2019

I will review once I have it up and running. Kind of silly to ask for a review during the setup process, don't you think? I resent the popup not accepting this review and assume it is because it was too short. Okay, that wasn't it at all. Perhaps you don't allow one star reviews???

The Gift Cat
United States
2 days using the app
Privy Operations replied March 1, 2019

Totally understand. As you get started, feel free to reach out to us for help at support@privy.com or check out our help docs at https://help.privy.com

August 19, 2017

I am sorry but if you are going to ask me for a review a couple of minutes after I have signed up, struggling to even figure out how you make a design and when I finally do, I am told to upgrade then I will give it a one-star rating. Totally wasted minutes. A lot of people keep saying Sumo does the same on their free plan but they have got a lot of flexibility with their templates. I am sorry privy, you will have to do better.

Khoikhoi
Canada
2 days using the app
February 20, 2018

just started ill update my review when i see real results

Harvest Collections
United States
2 days using the app
June 30, 2017

still testing, how can I know this is good ?
Stop spam me with "go rate us " notification.
Thank you

Tezukadecora
Portugal
2 days using the app
March 25, 2018

I just download the app, so I can't give an honest review at this point.

Statementoutlet Com
United States
2 days using the app