Reviews (24,917)

Overall rating
4.6
Counts per rating level
  • 75% of ratings are 5 stars
  • 17% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting sales and revenue in e-commerce. It features user-friendly, customizable email templates and automation tools, along with detailed metrics and seamless Shopify integration. The customer support is praised for its responsiveness, offering live chat and Zoom calls for assistance. Merchants find it a valuable tool for enhancing online business operations and marketing strategies.

October 16, 2016

It' a great App and makes it very easy to collect emails, easy templates.

Holywear Collections
Dominican Republic
Almost 2 years using the app
Edited June 17, 2019

easy to use with plenty of information via tutorials for setup, working well so far, store is expanding over time.

Scented Treasure
Australia
Almost 2 years using the app
Edited March 17, 2020

I used this app for a subscribe pop up on my site and it looks great. I'm sure it will drive for subscriptions,

Lolly and Kin
United Kingdom
Almost 2 years using the app
May 3, 2019

It says free but to send emails it cost 10 a month! I think it shouldn't say free at all if I have to pay anything. But it seems pretty easy to work.

Addicted and Broke
United States
Almost 2 years using the app
Privy Operations replied May 7, 2019

Thank you for the feedback, super helpful! We'll take this into consideration as we develop our product further. In the meantime as you get started, feel free to reach out to us for help at support@privy.com, check out our help docs at https://help.privy.com, or sign up for a live training at privy.com/training

June 22, 2018

Incredibly helpful, could be more intuitive.

The Microscope Store
United States
Almost 2 years using the app
Edited October 18, 2018

I installed this App, then uninstalled it because I saw another that I thought was better. I was wrong, I went to pay and get less than what I am getting with privy for free. I am not going anywhere anymore. I love it and now I appreciate it. I can connect it to mailchimp for free. Thank you.

iramdesigns
United States
Almost 2 years using the app
March 23, 2017

Great app that increases conversions

Kool Trends
United States
Almost 2 years using the app
October 17, 2017

Thank you for making e-mail marketing so easy!!

Lindberg Design
Denmark
Almost 2 years using the app
October 20, 2016

So far it's hitting all of my current needs. We still run a very small business, and are still getting a handle on social media and marketing, but Privy has been very helpful so far.

The Gnome Workshop
United States
Almost 2 years using the app
August 4, 2019

dommage que toutes vos vidéos sont en Anglais , Pourquoi ????????????
nous espérons que vous allez faire cet effort pour nous les francophones ?

BMS-Bretagne Mondial Shopping
France
Almost 2 years using the app