Reviews (24,917)

Overall rating
4.6
Counts per rating level
  • 75% of ratings are 5 stars
  • 17% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to drive sales and increase email subscribers through features like customizable pop-ups, email campaigns, and automations. They appreciate the intuitive interface, seamless integration with other platforms, and advanced analytics that help optimize campaign performance. Customer support is frequently praised for its responsiveness, with staff members like Jose, Karol, and Henry receiving specific commendations. The onboarding process is noted for its efficiency, supported by knowledgeable customer success managers.

Edited May 19, 2018

Still discovering the things I can do with this app. The newsletter signups have worked just as described and have been great and reliable!

Black N Style
United States
Over 1 year using the app
September 26, 2016

Solid app. Easy to use. Good results.

Easy Baby
Singapore
Over 1 year using the app
March 25, 2019

Provide some detail about what you did or did not enjoy about using this app. Your comments can help other merchants decide whether to use this app.
Review body
I used this app to help me do x. I really like how it does y. It would be nice if it did z better.

WiserMinds
United States
Over 1 year using the app
Edited October 27, 2019

Southern Brunette Boutique
I love it! Privy is very user friendly and works wonders for email marketing.

Southern Brunette Boutique
United States
Over 1 year using the app
Privy Operations replied October 29, 2019

Thanks for the review! We love hearing that kind of feedback. If you need any help don't hesitate to reach out to our support team at support@privy.com or check out our help docs at help.privy.com

January 29, 2017

Great application to support the store.

Idealhometrends
United Kingdom
Over 1 year using the app
November 27, 2019

Muy útil y con grandes características, luego de un tiempo investigando se puede programar un buen popup personalizado.

Señaladores Magnéticos Flaps
Argentina
Over 1 year using the app
Privy Operations replied December 2, 2019

Thanks for the review! Let us know if we can be of any help at support@privy.com.

February 7, 2017

Could be a little more user friendly, but having tech people to help makes the process more user friendly

Blakehousecollection
United States
Over 1 year using the app
May 29, 2019

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ShopMOSShandmade
United States
Over 1 year using the app
Privy Operations replied May 30, 2019

Thanks for the review! Let us know if we can be of any help at support@privy.com.

February 14, 2018

works decently and is reliable

Odd Radish
United States
Over 1 year using the app
December 11, 2017

Amazing App. Really helpful! Thanks Privy!

Ganactive Com
Australia
Over 1 year using the app