Reviews (24,911)

Overall rating
4.6
Counts per rating level
  • 75% of ratings are 5 stars
  • 17% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to drive sales and increase email subscribers through features like customizable pop-ups, email campaigns, and automations. They appreciate the intuitive interface, seamless integration with other platforms, and advanced analytics that help optimize campaign performance. Customer support is frequently praised for its responsiveness, with staff members like Jose, Karol, and Henry receiving specific commendations. The onboarding process is noted for its efficiency, supported by knowledgeable customer success managers.

October 20, 2017

This app is easy to use makes everything simple with lots of options

Penpalcandles
United States
Over 4 years using the app
September 3, 2019

It's ok. Strange quirks. Difficult to set up parts of it. Price is right so you get what you pay for. The tech support is knowledgable.

Synik Clothing
Canada
Over 3 years using the app
Privy Operations replied September 5, 2019

Thanks for the review! If you need any help don't hesitate to reach out to our support team at support@privy.com or check out our help docs at help.privy.com

July 18, 2020

Nice App, work properly and easy to work. Service is good and has a free plan available also but there is paid plan which is little bit price is over but overall good experience

AiCure
India
About 2 months using the app
July 13, 2017

Works great and is easy to use. Our kind of app!

Love Sthlm
Sweden
Over 4 years using the app
April 26, 2017

Very easy to set up and use for coupon codes and collecting emails. You can do all the basics for free which is great, if you want autoresponders etc. you can pay a monthly fee.
To see what the free version looks like you can check out my site @GCLifewear.com and wait 15 seconds and you will see the pop up / discount code come up. It also puts a small triangle in the upper right corner of my web page.

Gc Lifewear
United States
Over 4 years using the app
Edited May 28, 2019

Easy to use. Love the options that are free. Will definitely consider upgrading once my shop kicks off.

MI Twin Lake Treasures
United States
About 2 months using the app
Privy Operations replied May 29, 2019

Thanks for the review! When ready, if you want to get a demo of the paid features, you can give us a shout at sales@privy.com and one of our reps will be happy to show you what we can do.

November 21, 2017

Great app! works just as planned and super easy to integrate with your email provider. Integrated with our Klaviyo newsletter flow in seconds.

Bibbemikko
United Kingdom
Over 4 years using the app
October 20, 2016

So far, so good! No complaints yet

Backdropcity
United States
Over 4 years using the app
Edited June 30, 2017

World class support and we're now getting 100 sign ups per day

Hydeandhare
United Kingdom
Over 4 years using the app
Edited November 13, 2019

So far so good. I had a customer support call today, was very helpful. They made sure I got all the campaigns correct! Exit Pop Ups are nice, they were set up initially when I first signed up. They look very professional, too!

Enlightened Design 102
United States
About 2 months using the app
Privy Operations replied November 14, 2019

Thanks for the review! If you need any help don't hesitate to reach out to our support team at support@privy.com or check out our help docs at help.privy.com