Reviews (24,917)

Overall rating
4.6
Counts per rating level
  • 75% of ratings are 5 stars
  • 17% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting sales and revenue in e-commerce. It features user-friendly, customizable email templates and automation tools, along with detailed metrics and seamless Shopify integration. The customer support is praised for its responsiveness, offering live chat and Zoom calls for assistance. Merchants find it a valuable tool for enhancing online business operations and marketing strategies.

Edited August 28, 2019

Easy to use and integrated with other apps well such as Mail Chimp. Plenty of formatting options too

we are spaceplay
United Kingdom
Over 1 year using the app
Privy Operations replied August 29, 2019

Thanks for the review! If you need any help don't hesitate to reach out to our support team at support@privy.com or check out our help docs at help.privy.com

December 1, 2017

Having a bit of trouble getting started but I have high hopes

Prime Life
United States
Over 1 year using the app
July 14, 2019

Great app once you figure out how to manage it! I am using the free version for now and have set up a couple of emails to gain additional customers on contact lists, looks great!

Ello Boutique
United States
Over 1 year using the app
July 18, 2017

Simple to use and it looks fantastic on our store!

Changecobox
United States
Over 1 year using the app
October 11, 2021

This app is easy to use and very helpful in my mission to grow my company. I wasn't sure how this would work, but I feel confident that it's only up from here.

Diogi's Place
United States
Over 1 year using the app
November 16, 2021

We Love Privy. We're long time customers. Total game changer for us! Helped grow our business and continues to do so. The staff is so knowledgeable and helpful.

MountainGirlClothing
United States
Over 1 year using the app
October 11, 2016

Great app to use. It's functionalities makes it easy to collect emails.

Konings Pleasure Toys
United States
Over 1 year using the app
Edited February 19, 2019

Privy is great. So easy to use and the free version is full of features. This app REALLY gives you an amazing return on investment!!

Radicalyes
Australia
Over 1 year using the app
August 28, 2019

I found this app through my research around drop shipping customization and how to retarget users and grow lists. it looks very promising so far.

4legsfitness.com
Austria
Over 1 year using the app
Privy Operations replied August 30, 2019

Thanks for the review! As you get started, feel free to reach out to us for help at support@privy.com, check out our help docs at https://help.privy.com, or sign up for a live training at privy.com/training

Edited March 5, 2019

Just integrating and thusfar its been pretty smooth, robust features on free trial - looking forward to digging in and continue to experiment.

Grass Fed Coffee
United States
Over 1 year using the app
Privy Operations replied March 5, 2019

Thanks for the review! As you get started, feel free to reach out to us for help at support@privy.com or check out our help docs at https://help.privy.com