Reviews (24,917)

Overall rating
4.6
Counts per rating level
  • 75% of ratings are 5 stars
  • 17% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting sales and revenue in e-commerce. It features user-friendly, customizable email templates and automation tools, along with detailed metrics and seamless Shopify integration. The customer support is praised for its responsiveness, offering live chat and Zoom calls for assistance. Merchants find it a valuable tool for enhancing online business operations and marketing strategies.

September 8, 2019

customization and sync is not entirely glitch free. It seems I cant easily turn it on or off and that should be easier

The Sleepcollective
United States
Over 1 year using the app
April 18, 2018

This is a great way to capture emails and make more sales I hope this really works for myself and my business.

Regallegacyapparel Com
United Kingdom
Over 1 year using the app
Edited May 11, 2017

A good free tool to grow our list.

Active Truth
Australia
Over 1 year using the app
January 27, 2018

Thank You, I hope this works well!

Technoob Co
United States
Over 1 year using the app
October 1, 2019

good, they give u free trial which is great for starters. i have been able to capture a good amount of emails because of them

Koala Bands
United States
Over 1 year using the app
Edited January 12, 2019

Everything very good, but a timer after spinning would increase the conversion. regards, Peter
highest quality hair extensions at www.ihair.hu

Ihair Hajhosszabbitas Es Pothaj
Hungary
Over 1 year using the app
June 15, 2019

Very helpfull application to increase your sell. But the best part it's this application will hepl you to increase as a rocket your data base !!

La Maison du Bambou
France
Over 1 year using the app
Privy Operations replied June 17, 2019

Thanks for the review! As you get started, feel free to reach out to us for help at support@privy.com, check out our help docs at https://help.privy.com, or sign up for a live training at privy.com/training

Edited March 10, 2020

this is very good ,I think we have to reuse it again.
it will help to promote and marketing. good apps, i recommend

IYOGA
China
Over 1 year using the app
July 13, 2021

The app is too new for me to rate yet, I just started using Privy a few weeks ago, but Privy customer support is as good as it gets. They have impressed me more than any other company in any other sector when it comes to their customer service.

MM Plant Co.
United States
Over 1 year using the app
March 28, 2023

I've been using Privy for almost a year and I am so frustrated by the app and their customer service. When I went to cancel I lost access to my account immediately even though I paid for the month. They said this information is clearly stated in their help articles when really it should be stated when you go to cancel your account And the right thing to do would be to prorate a refund depending on when the customer cancels...
In terms of the capability of the app its 100% not worth the price. There are so many bugs and the capabilities are lacking. For $200/month I'd rather pay for Klaviyo to have access to better features and better customer service. Honestly, I would never use Privy again nor would I recommend other businesses use it.

Jazeena
United States
Over 1 year using the app