Reviews (24,911)

Overall rating
4.6
Counts per rating level
  • 75% of ratings are 5 stars
  • 17% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to drive sales and increase email subscribers through features like customizable pop-ups, email campaigns, and automations. They appreciate the intuitive interface, seamless integration with other platforms, and advanced analytics that help optimize campaign performance. Customer support is frequently praised for its responsiveness, with staff members like Jose, Karol, and Henry receiving specific commendations. The onboarding process is noted for its efficiency, supported by knowledgeable customer success managers.

December 14, 2016

It is really good. So easy to use, with lots of templates and features to chose from to make it feel unique to you!

Poco Kids
United Kingdom
About 1 year using the app
Edited April 12, 2017

I initially rate privy at 3 stars for below reason. I reached out to them and shared with them the issues. Andrew got back to my immediately and help me to resolve the issues. In fact, the problem was not privy but the setting we selected. You do need to watch for the size of the image you choose for your popup. In our case, we went to the max allowable but it was interfering with our dropdown menu. All and on, I am very happy with them.
Thank you Andrew for your help.

We just installed this and running into a few issues with integration.
1. The popup keeps showing up on each page even after closing or hitting "no thanks"
2. Also once the popup goes away the dropdown menu is not expanding anymore.
3. Where is a link to your customer service ?

Alexander Simai
United States
About 1 year using the app
July 17, 2016

Exactly what I was looking for. Simple to use and good reporting.

The Stylish Man 2
United States
About 1 year using the app
November 20, 2016

Seems good. Haven't really used it yet.

Laugh And Lollies
United States
About 1 year using the app
May 22, 2018

Great app, still getting use to it

Jusfitbits
United Kingdom
About 1 year using the app
September 19, 2018

Love it so far, seems intuitive enough. Ill see how well it goes and update my review if need be. Till then its great

Solo Gizmo
United States
About 1 year using the app
May 2, 2017

good!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Fitoru
United States
About 1 year using the app
Edited November 21, 2017

It's a great app. I would definitely recommend it to my friends. It's packed with features I am dying to try.

The Bold Outsider
United Kingdom
About 1 year using the app
November 20, 2019

I have just installed Privy on my website, so far it's looking great and I'm really happy with my decision to trial this app! I will update my review after I have experienced more features.

Wild Heart Western
Australia
About 1 year using the app
Privy Operations replied November 20, 2019

Thanks for the review! As you get started, feel free to reach out to us for help at support@privy.com, check out our help docs at https://help.privy.com, or sign up for a live training or watch tutorials at privy.com/training

February 28, 2019

Application tres bonne surtout pour le prix gratuit :) Merci plus de 18K telechargé c'est ouf ! vive privy

Laboutiquedugenie.com
France
About 1 year using the app
Privy Operations replied March 1, 2019

Merci!