Reviews (24,917)

Overall rating
4.6
Counts per rating level
  • 75% of ratings are 5 stars
  • 17% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting sales and revenue in e-commerce. It features user-friendly, customizable email templates and automation tools, along with detailed metrics and seamless Shopify integration. The customer support is praised for its responsiveness, offering live chat and Zoom calls for assistance. Merchants find it a valuable tool for enhancing online business operations and marketing strategies.

March 11, 2017

Love this app it's super easy to use and recommend you try it

Identity Hair Extensions
Canada
Over 2 years using the app
January 5, 2017

Very easy to set up and start using immediately.

Supes
United States
Over 2 years using the app
November 11, 2019

I'm using this app to create email marketing campaigns. It is not as intuitive as other products I've used. Response time seems a bit slow as well. Still waiting for verifications, so at the moment I can't really comment on what works well.

Jenny SayQua Studio
United States
11 months using the app
April 5, 2021

My favourite Shopify app! So user friendly and the best tool for growing my business. Shopify support team is also great and SO helpful with any question I have. Can't recommend Privy enough - if you're considering this over other apps, choose Privy (I tried Klaviyo and prefer Privy) :)

Kōv
Canada
Over 2 years using the app
January 1, 2017

Trying out only for a few days. Simple interface. Everything going fine. I shall see how it goes in a couple of months.

Makketh
Singapore
Over 2 years using the app
February 27, 2021

After launching my Shopify store last year, I started using Privy's free plan and have successfully run campaigns (pop-ups and landing pages). If I didn't understand the tutorial, any questions I've had were quickly answered by their support team. I recently added the Email service for $13, which I believe is reasonable for my needs. I've created a winback, an abandoned cart, and a post-purchase email. Automation alone is a time-saver. I look forward to using Privy to create newsletters going forward too.

Moxie Momma
United States
Over 2 years using the app
January 30, 2018

Real must have to build your email list. I've had a 100 views from the campaigns and from that I got at least like 20 emails on just the first day!

The Clicknship
United Arab Emirates
Over 2 years using the app
June 7, 2017

this app works very well! love the pop up!

Amethyst Sky 11
United States
Over 2 years using the app
Edited July 23, 2019

VERY GOOD. HELPS GATHER EMAILS AND SALES FROM POTENTIAL CUSTOMERS. A MUST HAVE FOR STORE. WHY WAIT DOWNLOAD NOW

Ritza's Jewelry
United States
28 days using the app
Privy Operations replied July 25, 2019

Great to hear, thanks! If you need any help don't hesitate to reach out to our support team at support@privy.com or check out our help docs at help.privy.com

November 19, 2016

Thank you for your patience. I wanted to offer a fair review after I had allowed myself the time to test and purposely re-edit my pop-up windows. This App is RIDICULOUSLY simple, wonderful, flexible and although we often think you have to Pay for an App of quality, it is not the case here. FREE And refreshingly balanced between function and design. Thumbs up...way up !!

Coco Meli
Canada
Over 2 years using the app