Reviews (24,911)

Overall rating
4.6
Counts per rating level
  • 75% of ratings are 5 stars
  • 17% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to drive sales and increase email subscribers through features like customizable pop-ups, email campaigns, and automations. They appreciate the intuitive interface, seamless integration with other platforms, and advanced analytics that help optimize campaign performance. Customer support is frequently praised for its responsiveness, with staff members like Jose, Karol, and Henry receiving specific commendations. The onboarding process is noted for its efficiency, supported by knowledgeable customer success managers.

January 30, 2018

best pop-up app, i highly recomend it

Shop And Sheep
Guatemala
About 1 year using the app
April 13, 2019

I used this app to get e-mail, it really helped me, Good job Privy! I recommend this app to anyone who start a new business

Tropical State of Mind®
Martinique
About 1 year using the app
Privy Operations replied April 15, 2019

Great to hear, thanks! If you need any help don't hesitate to reach out to our support team at support@privy.com or check out our help docs at help.privy.com

June 1, 2021

So far, so good! Customer service is phenomenal. I spent over 30 mins. on online chat with an awesome representative who worked with me to fix my account. She truly went above & beyond for me! But she's not the only one - everyone at Privy is amazing! They work really hard to bring you a great product and help you succeed. I'd highly recommend this app.

Moon Grove Goods
United States
About 1 year using the app
September 11, 2023

Very easy to use and when I do need some help they are very responsive.

Fresh Coat Finishes
United States
About 1 year using the app
Edited December 1, 2016

Nice and compatible highly recommendable.

Touchdolls Pxs
United States
About 1 year using the app
February 21, 2017

Absolutely the best! This is a must have app for anyone looking to increase sales and get more email sign-ups!

Theplatfxrm
United States
About 1 year using the app
February 11, 2017

I tried a couple different pop up builder apps, and found Privy to not only offers better customization, but it was easy to use. I am horrible with technology and after I played around with it for a little while I was able to figure it out. I made my pop up look exactly like I wanted it to, with a picture as the background instead of just a plain color or pattern, I was able to add text boxes and move them where I chose, I set up the parameter for when the pop up shows up, how often, the thank you pop up after the initial sign up pop up, Everything was made super simple from this app. Bonus it is FREE! I paid for a couple others that offered Nothing in comparison. Plus I was able to link it to my MailChimp account in a couple simple steps. Now all my data is shared between the 2 accounts and I can see where my customers are signing up.

Lillian Chic
United States
About 1 year using the app
November 9, 2016

Seems solid!

www.lillicoco.com

Lillicoco
United Kingdom
About 1 year using the app
June 23, 2017

Very user friendly and straightforward.

Alexus Stores
Singapore
About 1 year using the app
November 22, 2017

I love privy because there are lots of functionality and options to create the forms.

Chargingbackpack
Canada
About 1 year using the app