Reviews (24,917)

Overall rating
4.6
Counts per rating level
  • 75% of ratings are 5 stars
  • 17% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting sales and revenue in e-commerce. It features user-friendly, customizable email templates and automation tools, along with detailed metrics and seamless Shopify integration. The customer support is praised for its responsiveness, offering live chat and Zoom calls for assistance. Merchants find it a valuable tool for enhancing online business operations and marketing strategies.

May 19, 2018

Easy to use, and the system was friendly and helpful !

Spirit95 Station
Malaysia
Over 1 year using the app
November 28, 2019

I used this app to help me with my shopify store. Works Great! Emails and popups are east to make!!!

Southern Soul
United States
Over 1 year using the app
Privy Operations replied December 2, 2019

Thanks for the review! We love hearing that kind of feedback. If you need any help don't hesitate to reach out to our support team at support@privy.com or check out our help docs at help.privy.com

Edited August 15, 2017

Love this app! So simple to use and does its job! Our email list has grown significantly by using this app. Highly recommend.

Minu Jewels
United States
Over 1 year using the app
June 28, 2019

Privy has been quite useful in automating certain tasks, especially for new subscribers, sending discount codes etc.

Artilea
India
Over 1 year using the app
Privy Operations replied June 28, 2019

Thanks for the review! We love hearing that kind of feedback. If you need any help don't hesitate to reach out to our support team at support@privy.com or check out our help docs at help.privy.com

Edited March 2, 2019

Great help for people like me who is not computer savvy. But still able to setup on my own. Preferably to add a simple video clips showing the demo setup to prevent mis interpretation. Thanks

Living Life Store
Singapore
Over 1 year using the app
Privy Operations replied March 3, 2019

Thanks for the feedback! We actually have lots of tutorials at privy.com/tutorials and offer live training to new users on a weekly basis. Check it out here! https://www.privy.com/training

January 4, 2018

Just started but so far it’s been great!

Bubbajanes Boutique
United States
Over 1 year using the app
May 8, 2019

Very reliable and beautiful app. You will love this app. The best part of it is that, email collection is customizable and free!

Fame Shoppers Center
United States
Over 1 year using the app
Privy Operations replied May 9, 2019

Thanks for the review! We love hearing that kind of feedback. If you need any help don't hesitate to reach out to our support team at support@privy.com or check out our help docs at help.privy.com

June 15, 2017

awesome app. no complaints yet.

Able Mobility
Canada
Over 1 year using the app
Edited April 13, 2020

Excelente app para crecimiento de base de datos!! varias opciones para la recoleccion, la recomiendo 100%!!!

NOISE®
Chile
Over 1 year using the app
February 26, 2019

Took a little bit of work but the integration works. The pop-up designer has a lot of options (more than Mailchimp).
Keep in mind that you cannot manage different email lists (everything goes into a single list), and that can be an important limitation.

Chesini
United States
Over 1 year using the app
Privy Operations replied February 28, 2019

Thanks for the review! If you're syncing contacts over to Mailchimp, you can choose which list they are put on from the automation step of each of your pop up campaigns. If you're using Privy for emails, you can actually segment your sends based on the campaigns they signed for and a bunch of other behavioral things.