Reviews (24,917)

Overall rating
4.6
Counts per rating level
  • 75% of ratings are 5 stars
  • 17% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting sales and revenue in e-commerce. It features user-friendly, customizable email templates and automation tools, along with detailed metrics and seamless Shopify integration. The customer support is praised for its responsiveness, offering live chat and Zoom calls for assistance. Merchants find it a valuable tool for enhancing online business operations and marketing strategies.

December 23, 2016

Real Simple to use! 5 stars specially for the design features!

Science4us
Portugal
About 2 years using the app
Edited October 4, 2019

The app has a bug in it where it doesn't give any option to import from. We need to take our customer database over to Privy so we can send email blasts.

CBDoses
United States
Almost 2 years using the app
Privy Operations replied October 7, 2019

Thanks for the feedback and sorry about the issues you are experiencing. I forwarded this issue to the support team and they should be in touch.

January 23, 2017

Excellent app - does what it is supposed to do and is easy to use. Highly recommended!

Winston J Greene Academic Services
New Zealand
About 2 years using the app
May 14, 2018

Would give 5 stars if they app didn't start a campaign the second you download it. It should start inactive by default

Pescience
United States
About 2 years using the app
August 25, 2021

I am a small business owner and have just started using this App. The customer service support is excellent, especially Uri and I cant rant about his services. The app is easy to use when you get hang of it. Highly recommend this App and have faith in their customer support team.
Thank you.

ouimissy.nz
New Zealand
About 2 years using the app
May 1, 2019

I just installed this app. It looks good for now. We have to wait see how it turns out. I am really excited about this app.

Icon Health Science
United States
25 days using the app
Privy Operations replied May 2, 2019

Thanks for the review! As you get started, feel free to reach out to us for help at support@privy.com, check out our help docs at https://help.privy.com, or sign up for a live training at privy.com/training

October 28, 2021

Cute designs and templates, but lots of glitches and other inconvenient elements that sometimes make you want to rip your hair out. I found Mailchimp a lot more user-friendly.

Elysse Collective
Canada
About 2 years using the app
November 30, 2019

quando personalizzo il modulo pop up per l'iscrizione alla newsletter mi da errore ormai da 2 giorni.

Unacaramella
Italy
About 2 years using the app
November 18, 2017

Looks good from a new user's view!

Trail Magic
United States
About 2 years using the app
September 22, 2017

OK WORKING SO FAR IM HAPPY WITH THE APP

Test546715695
United States
About 2 years using the app