Reviews (24,917)

Overall rating
4.6
Counts per rating level
  • 75% of ratings are 5 stars
  • 17% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting sales and revenue in e-commerce. It features user-friendly, customizable email templates and automation tools, along with detailed metrics and seamless Shopify integration. The customer support is praised for its responsiveness, offering live chat and Zoom calls for assistance. Merchants find it a valuable tool for enhancing online business operations and marketing strategies.

November 11, 2019

Horrible customer service; No one responds timely. The popup stopped working. too many issues. The help guide is not user friendly. I wish I were able to get someone on the phone for support.

Virtuous Culture
United States
Over 1 year using the app
November 5, 2017

Easy to use and lots of design choices!

J Sperling Paperie
United States
Over 1 year using the app
July 17, 2016

I'm really loving Privy. It's easy to set up and easy to track opt-ins and sales from the app. I even get an email daily to see how many people opted in each day! It does everything I need for free and I'm thankful!

Cozy Cama Pet Beds
United States
Over 1 year using the app
April 22, 2017

i would like to recommend this nice little app since it has been very helpful to me...

Twinklesmiles
Australia
Over 1 year using the app
November 19, 2018

Super app! Excellent, easy to use, and its free verion is super efficient! Greatly recommended.

www.sevenpadel.it

sevenpadel
Italy
Over 1 year using the app
September 21, 2017

So far so good, but i feel i cound give a better review one i actully start usiung the app..

Ozzie Trampolines
Australia
Over 1 year using the app
August 19, 2017

The response time is slow. The sense of urgency for customer opetion is not there for free for new merchants like us.

Windeal365
United States
Over 1 year using the app
Edited October 15, 2016

Privy is a wonderful tool. In a few short weeks, my customer list has grown exponentially.

Divinico
United States
Over 1 year using the app
December 2, 2016

Great product with integration to virtually any newsletter service. Just what we were looking for as our template had MailChimp signup built-in and we were using MadMimi.

Casbah Day Spa Massage
Canada
Over 1 year using the app
May 3, 2017

Looks good! Does what it says and very easy to use

Pretty Little Swans
Australia
Over 1 year using the app