Reviews (24,917)

Overall rating
4.6
Counts per rating level
  • 75% of ratings are 5 stars
  • 17% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting sales and revenue in e-commerce. It features user-friendly, customizable email templates and automation tools, along with detailed metrics and seamless Shopify integration. The customer support is praised for its responsiveness, offering live chat and Zoom calls for assistance. Merchants find it a valuable tool for enhancing online business operations and marketing strategies.

December 2, 2019

It works perfectly. I can customize it to my exact needs and it is very easy to use. I would recommend it to any store.

Great Pond Press
United States
About 2 years using the app
Privy Operations replied December 3, 2019

We really appreciate that. Thanks so much! If you need any help don't hesitate to reach out to our support team at support@privy.com or check out our help docs at help.privy.com

Edited April 12, 2020

Unofficial Shopify podcast put us on to this... heard nothing but good things.
is simple to set up, so its good for us at www.rhayne.co.nz

Rhayne
New Zealand
10 months using the app
July 23, 2017

Easy and robust! Excited to see how this helps my business.

Import Watch Outlet
United States
About 2 years using the app
May 23, 2018

Great app - highly recommend. The customisation capability is great so it really feels like it's part of your brand rather than a bolt on tool.

Mobileheros
Australia
About 2 years using the app
May 29, 2019

Excellent for growing your list and recovering abandoned carts. Only been using for a while but seem well developed

The Bait Guy
South Africa
10 months using the app
Privy Operations replied May 29, 2019

Thanks for the review! We love hearing that kind of feedback. If you need any help don't hesitate to reach out to our support team at support@privy.com or check out our help docs at help.privy.com

February 14, 2017

Easy to use design to your needs.

Bespoke Baby
Australia
About 2 years using the app
February 17, 2017

Nice app. Easy to use! I was able to navigate through smoothly and update my campaign.

Tmix Art
United States
About 2 years using the app
February 24, 2017

This has worked awesome for collecting email address. Simple to use with a high end feel don;t think twice and install today!

Orange Arrow
United States
About 2 years using the app
Edited March 15, 2018

It's simple and easy to install. Can not wait to use it!

Freshandglow
United States
About 2 years using the app
September 23, 2021

Wonderful service so far, Everything going well so far. Easy to navigate and they’re aware of their kinks and are working daily to produce a better service! Customer service is awesome.

Fierce Fit Shoetique
United States
About 2 years using the app