Reviews (24,911)

Overall rating
4.6
Counts per rating level
  • 75% of ratings are 5 stars
  • 17% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to drive sales and increase email subscribers through features like customizable pop-ups, email campaigns, and automations. They appreciate the intuitive interface, seamless integration with other platforms, and advanced analytics that help optimize campaign performance. Customer support is frequently praised for its responsiveness, with staff members like Jose, Karol, and Henry receiving specific commendations. The onboarding process is noted for its efficiency, supported by knowledgeable customer success managers.

November 26, 2016

Does exactly what it says it does. so easy to use!

Midnight Raver Clothing
United States
12 months using the app
March 29, 2017

I love this app! So easy to use

Forever Wed Shop
Canada
12 months using the app
August 12, 2018

Love the app, Simple and user friendly. Would definitely recommend this app to anyone who wants to do pop ups

Cocon Project
France
12 months using the app
August 30, 2018

Works great ! good customer service

Massivebest
France
12 months using the app
Edited November 16, 2018

We are a large long-established department store in Asia trying to make our start online, Privy's various popup features are really handful for us to do promotions and message deliveries to our customers easily. Strongly recommend every marketers to try out.

Yue Hwa Online Shop
Hong Kong SAR
12 months using the app
March 2, 2017

So far it's great! Paid versions must be unreal, will defs look into it after more testing.

Showstopper Gear
Canada
12 months using the app
March 14, 2018

This app is extremely helpfull

Boutiqueyogawoman
Australia
12 months using the app
September 19, 2018

Very easy installation and setup of an exit intent and welcome discount, plus a follow up email. Look forward to a better conversion rate.

The Wild Woman Co
United States
12 months using the app
May 24, 2018

The app is amazing! All good functionalities in one app.

Mavstore2
Brazil
12 months using the app
December 25, 2016

I like the free account. I had a different one, however, does not offer the free email subscription without a limit so I decided to come back to Privy. Refreshing the look now so lets see how it goes!

Shiloh Z
United States
12 months using the app