Reviews (24,917)

Overall rating
4.6
Counts per rating level
  • 75% of ratings are 5 stars
  • 17% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting sales and revenue in e-commerce. It features user-friendly, customizable email templates and automation tools, along with detailed metrics and seamless Shopify integration. The customer support is praised for its responsiveness, offering live chat and Zoom calls for assistance. Merchants find it a valuable tool for enhancing online business operations and marketing strategies.

Edited February 27, 2018

very easy to set up, many templates to choose, and very useful. I Love this app. Excellent!

Oxigenshop
Greece
Over 1 year using the app
April 23, 2018

still learning, but so far so good.

Marie Nicole Girls Outfits
United States
Over 1 year using the app
Edited October 3, 2018

Realmente una solución en automatización de Marketing Digital. Usable, precisa y altamente efectiva.

Boira Vapor Store
Colombia
Over 1 year using the app
October 20, 2023

I am VERY disappointed in Shopify. They got too big and discontinued their phone service. This shows they do NOT care at all about their customer, but about MONEY! Very sad. They have also moved their chat service overseas. When available, is not very helpful. Before this change, I would have given it 5 stars, Their phone service made all the difference. If you are looking to start a website, I would keep looking.

Webb Skin
United States
Over 1 year using the app
March 23, 2017

Good design options, my only complaint is that the text editing tool is a bit glitchy.

Earth Bean Coffee
United States
Over 1 year using the app
March 12, 2018

Great product. Very helpful in converting sales.

Orangejuicethebrand
Canada
Over 1 year using the app
July 12, 2019

I can not tell if privy works but it is easy to set up and configuring the design. Looks promising

Machina Wearable Technology
Mexico
Over 1 year using the app
Privy Operations replied July 12, 2019

Thanks for the feedback and sorry about the issues you are experiencing. Please send us an email at support@privy.com and the team will give you a hand when they are back online to make sure Privy is working on your site.

January 7, 2019

very nice app and easy to use and also very competent assistance. Thanks again for this amazing service.

Be So Happy
Netherlands
Over 1 year using the app
February 2, 2018

Great tool for email marketing

Pop Lift
Canada
Over 1 year using the app
September 30, 2017

I have been having a good experience using this app

Martemcollection
United Kingdom
Over 1 year using the app