Reviews (24,917)

Overall rating
4.6
Counts per rating level
  • 75% of ratings are 5 stars
  • 17% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting sales and revenue in e-commerce. It features user-friendly, customizable email templates and automation tools, along with detailed metrics and seamless Shopify integration. The customer support is praised for its responsiveness, offering live chat and Zoom calls for assistance. Merchants find it a valuable tool for enhancing online business operations and marketing strategies.

Edited November 26, 2018

Easy to use and the low cost was great for us as we are a small store.
We are able to use this information for our other websites as well

Pandoras Treasure Corner Boutique
United States
Almost 2 years using the app
September 23, 2017

Privy is a great addition to help build your email list

Awesome Gear Guy
United States
Almost 2 years using the app
June 8, 2017

So far so good, some of the finer points aren't very well coded and I've been waiting on support for 20 minutes.... Still think this app is great though. Will definitely make use of it.

Cmeadmore
United Kingdom
Almost 2 years using the app
April 18, 2018

I have just downloaded this app and haven't used it yet. But opted for this app because got so many pozitive reviews and then e-commerce guys love your app. Hope will work for me as well:)

Smart Zit Com
United Kingdom
Almost 2 years using the app
August 7, 2020

The app is fairly functionable to its meaning. The exit campaigns could allow a wide range of font size on headings and titles and not glitch.

Runtz PlayPin
United States
Almost 2 years using the app
January 8, 2017

works fine, slows down site some but is worth the slowdown

Jeboston
United States
Almost 2 years using the app
January 4, 2017

Just set up my first newsletter sign up! So far so good! Easy to use and I will enjoy playing around with it some more. Thank you!

Miss Design Girl
United States
Almost 2 years using the app
Edited October 19, 2018

not bad but i cannot sync my shopify newsletter emails to my welcome email here. i wish info was more explicit on how to do that. hopefully they fix it

Fine and Fly Shop
United States
Almost 2 years using the app
March 13, 2020

not a fan of the forced review will udpate if i li ke app

Little Dapper Dean
United States
Almost 2 years using the app
May 3, 2019

Looks great so far! If it does what it says on the box, this will be a welcome addition to our Shopify store

Lucky Boy Clothing
Australia
22 days using the app
Privy Operations replied May 7, 2019

Thanks for the review! If you need any help don't hesitate to reach out to our support team at support@privy.com or check out our help docs at help.privy.com