Reviews (24,917)

Overall rating
4.6
Counts per rating level
  • 75% of ratings are 5 stars
  • 17% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting sales and revenue in e-commerce. It features user-friendly, customizable email templates and automation tools, along with detailed metrics and seamless Shopify integration. The customer support is praised for its responsiveness, offering live chat and Zoom calls for assistance. Merchants find it a valuable tool for enhancing online business operations and marketing strategies.

November 23, 2019

Great popup and email gathering app. Highly recommended. Easy to use and tonnes of functionality...

Cardio Online
Australia
About 1 year using the app
Privy Operations replied November 25, 2019

Thanks for the review! If you need any help don't hesitate to reach out to our support team at support@privy.com or check out our help docs at help.privy.com

December 4, 2016

This is great! Love the drag and drop editor. I just wish you could change the fonts with the free version. Otherwise very happy customer here.

Small Batch Daily
United States
About 1 year using the app
March 14, 2018

LOVE IT but i am still learning everything its amazing how you have thought of everything as far as i can see. This makes navigating a snap. maybe add examples like what this does when you do this. and give an example of what happens and what it will look like.

The Digital Viewer
United States
About 1 year using the app
January 10, 2019

The app looks good for now, it does whats advertised f3e4rwfewfqew f3erwf34fcwecfxewcewfc4vtcve5vg54vg54wt

milliondollartees
United Kingdom
About 1 year using the app
January 26, 2020

works brilliantly! I have had quite a lot of people signing up to my newsletter and increased traffic.

BWConnollyArt
Australia
About 1 year using the app
Privy Operations replied January 28, 2020

Thanks for the review! If you need any help don't hesitate to reach out to our support team at support@privy.com or check out our help docs at help.privy.com

February 3, 2016

Great customer service! Check in to see if I need help but not in a spamming way.
Recommend if you want to grow your email list.

Batina Teale
Australia
About 1 year using the app
May 23, 2018

It seems like a good service. Always sucks to have a third party ad on your site when using a plugin but alas.

Thankyouapparel
Canada
About 1 year using the app
February 28, 2019

Confusing to figure out how to get it working on the site correctly. But it gets the job done. I use it on a couple sites

Anxiety Healing Program
United States
About 1 year using the app
Privy Operations replied March 1, 2019

Thanks for the feedback! We actually have lots of tutorials at privy.com/tutorials and offer live training to new users on a weekly basis. Check it out here! https://www.privy.com/training

April 23, 2019

This app has many glitches and if difficult to operate. The email pop up just layers each element on top of one another instead of listing the elements one below the last.

Sweet Simplicity Boutique
United States
About 1 year using the app
Privy Operations replied April 23, 2019

Thanks for your feedback and sorry for any frustration you are experiencing. The elements are layered so that you can create different design effects and control exactly how your pop up looks. You can also reorder the layers by dragging and dropping them so that they look and behave the way you would like. We always recommend the form and submit button being the top two layers so that nothing is blocking that experience. If you need help, give us a shout at support@privy.com

February 12, 2019

I like how the app is free and still provides valuable services to help maximize profits on my Shopify store!

Soccer Company
United States
About 1 year using the app