Reviews (24,917)

Overall rating
4.6
Counts per rating level
  • 75% of ratings are 5 stars
  • 17% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting sales and revenue in e-commerce. It features user-friendly, customizable email templates and automation tools, along with detailed metrics and seamless Shopify integration. The customer support is praised for its responsiveness, offering live chat and Zoom calls for assistance. Merchants find it a valuable tool for enhancing online business operations and marketing strategies.

May 25, 2018

Great app. Phenomenal that it's free.

Mpowered Apparel
United States
About 1 year using the app
November 30, 2017

Easy to use and works great
This pop up should be on every site.

Launch Cable Park
United States
About 1 year using the app
March 20, 2017

Went well. Super easy to use. I love the customization allowed by this app. 5/5

Distinctiver
Canada
About 1 year using the app
January 24, 2019

Love Privy - I also had a user error and their support helped fix my issue the same day. 100% recommend

Crown & Tiger
Canada
About 1 year using the app
January 28, 2019

Easy to work with. I can easily manage my campaigns, set up new ones and make things work for me. Recommended

Back Smarter
Bulgaria
About 1 year using the app
March 4, 2017

I can't tell just yet how well it functions, but I do like the design features.

Buddha Legs
United States
About 1 year using the app
May 11, 2017

Awesome app and easy to use. Thank you! :)

Hammockup
United States
About 1 year using the app
October 6, 2017

very simple to use, was able to customize my email pop up bar exactly how I imagined

Icingmulan
United States
About 1 year using the app
April 3, 2016

The enhancement of using this application has improve the polish of our store. The graphics portion of it make the customization fit for purpose on our site as well as the ability for customers to receive their code right away.

Layop Clothing Company
United States
About 1 year using the app
Edited November 5, 2019

not sure what happened. timed out. so I don't know if it is good or not. I was trying to make a campaign tried to give one star but wouldn't let me

Veleska Jewelry
United States
About 1 year using the app
Privy Operations replied March 15, 2019

Thanks for the feedback and sorry about the issues you are experiencing. I forwarded this issue to the support team and they should be in touch. You can also reach out directly at support@privy.com if it doesnt get resolved.