Reviews (24,917)

Overall rating
4.6
Counts per rating level
  • 75% of ratings are 5 stars
  • 17% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting sales and revenue in e-commerce. It features user-friendly, customizable email templates and automation tools, along with detailed metrics and seamless Shopify integration. The customer support is praised for its responsiveness, offering live chat and Zoom calls for assistance. Merchants find it a valuable tool for enhancing online business operations and marketing strategies.

April 30, 2018

Great app, easy to use and works for us from the start so far!

Darksensual
Netherlands
About 1 year using the app
Edited March 22, 2017

This app has been fantastic for achieving email signups from visitors to our store. We love the confetti after the sign up is completed. One thing we'd like to see improved is the ability to recognise repeat customers and not show the pop up repeatedly to people who have already signed up.
We have also implemented a landing page using privy which has enabled us to keep our design simple and in line with the rest of our sign up content, without the need to subscribe to external landing page builders.

The Hygge Store
United Kingdom
About 1 year using the app
July 19, 2018

It's a great app!. I'm using since I opened my shop and I'm so happy to have it. I'm collecting emails with privy for my marketing campaigns.

Nearest Gift Shop
United States
About 1 year using the app
June 11, 2019

I used this app and it helps me in managing our store. Pretty handful for collecting your subscribers and managing them at one place.

Offer Factor
United States
About 1 year using the app
Privy Operations replied June 12, 2019

Great to hear, thanks! If you need any help don't hesitate to reach out to our support team at support@privy.com or check out our help docs at help.privy.com

August 23, 2018

nice product overall, Haven't used it yet

Android Box
Canada
About 1 year using the app
March 17, 2018

Not as impressed as I was at first. I was so excited to see a spin the wheel campaign and something that my startup could use for free! However, when using the free version, I've had campaign parameters change after saving multiple times. I hate that my customers don't get an email with the code they won. I have to upgrade for that option. That seems like it would be a standard feature given people need to remember the code they want to redeem. Also really disappointed that customer support was not available during their claimed hours. When I finally got help they don't seem to have current or correct information as I was sent a "how to" that was outdated and from 3 years ago and no longer worked. Maybe the upgraded version is better but my first experiences have been less than stellar.

Oinkbox
United States
About 1 year using the app
March 4, 2018

works great very popular app happy marketing

Marcs Funny Tees
United States
About 1 year using the app
March 1, 2020

I m using this app to build a customer bass. So far I like what I see and how it works. It will take me a minute to get a complete feel for it.

My sheree and More
United States
About 1 year using the app
March 28, 2017

Easy to set-up, and easy to use!

Store 214
United States
About 1 year using the app
February 17, 2017

Super easy, free and helpful! Great app!!!!

Kiss Young Usa
United States
About 1 year using the app