Reviews (24,917)

Overall rating
4.6
Counts per rating level
  • 75% of ratings are 5 stars
  • 17% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting sales and revenue in e-commerce. It features user-friendly, customizable email templates and automation tools, along with detailed metrics and seamless Shopify integration. The customer support is praised for its responsiveness, offering live chat and Zoom calls for assistance. Merchants find it a valuable tool for enhancing online business operations and marketing strategies.

August 25, 2019

I USED THIS APP TO SET UP MY EMAIL POP UP, IT WAS VERY EASY TO USE AND CUSTOMER SERVICE WAS VERY HELPFUL

houseofeatl
United States
19 days using the app
January 16, 2019

This app is great at capturing emails. I've increased my email list 10x. A must have. The free version offers plenty of pop up feature, but paid version is definitely a great investment. Their staff also rocks!

Scotty Vintage
United States
Over 1 year using the app
June 16, 2017

So far so good. Just wished the free version had more unlocked functions.

Olsatools
Canada
Over 1 year using the app
Edited October 30, 2022

I tried again because of all of the great reviews. I sent a newsletter to about 200 contacts. I tested the mail send to myself clicked all the links NO PROBLEM! Then when I send the mail I get a bunch of responses saying the links take them to a broken web site because the email is marked as a spam sender. I messaged Privy and they said they recommend changing the auto sender address which I didn't see anywhere as an option to my personal email instead of theres. I look like an idiot in front of 200 people now. The solution is next time change the sender. TELL ME THAT BEFORE. Why oh why does this service suck so bad :( This app worked well for a few months. When my free trial ended (wasn't aware it was a trial or it would end) I wasn't notified. This app is about notifying people and THEY DIDN'T NOTIFY ME! I had over 1500 visitors to my website in one week and checked to see why I wasn't getting their emails and this poor company didn't send me a pop up email or sms to tell me I need to now pay for the service, which I would have done. Crazy right. There are other services out there don't make the same mistake I did. After telling them this happened they said nothing we can do would you like to pay for the upgrade. Not great customer service.

Big Head Bob Shop
United States
Over 1 year using the app
July 24, 2019

Pretty useful even with the free plan. The most beautiful pop-ups and really easy to use. Recommended for everyone.

DWN-T
Spain
19 days using the app
Privy Operations replied July 25, 2019

Thanks for the review! We love hearing that kind of feedback. If you need any help don't hesitate to reach out to our support team at support@privy.com or check out our help docs at help.privy.com

August 3, 2019

its great ajmkjolnkjbluhg;;;;;;;;;;khhhhhhhhhhjhjjjjjrjbcjcfjkeghrkucgluergcduygyugrfljglrgfluygrlgjfjhgcj

Soldier Family
United States
19 days using the app
May 29, 2017

so far it's been great! that intro video on how to build a campaign was really helpful. Thanks!

Fidoodle
Canada
Over 1 year using the app
Edited April 19, 2019

It's a really great app I think! I got some new customers through this app, I love the customization of the pop-up widget. Yes, I would recommend it to a friend. I just hope that it's compatible with the Seguno newsletter app.

Lexi Butler Designs
United States
Over 1 year using the app
February 26, 2017

Privy is easy to use and I made a nice looking pop up with the drag & drop tools they give us. So far so good, I'm very happy with it.

Redhot Shopping
Canada
Over 1 year using the app
Edited December 14, 2019

Will try it! Cannot wait to see my email grow! We will see once I start playing around with it! I hope it works!

CP
Canada
Over 1 year using the app
Privy Operations replied December 17, 2019

Thanks for the review! As you get started, feel free to reach out to us for help at support@privy.com, check out our help docs at https://help.privy.com, or sign up for a live training or watch tutorials at privy.com/training