Reviews (24,917)

Overall rating
4.6
Counts per rating level
  • 75% of ratings are 5 stars
  • 17% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting sales and revenue in e-commerce. It features user-friendly, customizable email templates and automation tools, along with detailed metrics and seamless Shopify integration. The customer support is praised for its responsiveness, offering live chat and Zoom calls for assistance. Merchants find it a valuable tool for enhancing online business operations and marketing strategies.

September 23, 2016

Privy is by far the best popup app that I have tried on my furniture store, www.candb.ca and I would recommend it to other online store owners! It's easy to use and very flexible.

Merimari
Canada
About 1 year using the app
November 3, 2018

Just downloaded and was able to easily set up an email sign up, and it worked immediately. Great app!

Randall Designs
United States
About 1 year using the app
Edited October 16, 2018

My list is growing fast .. love it great app. Don't even think about getting this app, JUST DO IT!!!

Bravenbearded
Canada
About 1 year using the app
March 2, 2017

Awesome plugin. It's very flexible and easy to use!

Wiredevil
United States
About 1 year using the app
December 7, 2017

Très bonne appli et gratuite en plus !!

Myhappyfamily
France
About 1 year using the app
December 14, 2016

It is really good. So easy to use, with lots of templates and features to chose from to make it feel unique to you!

Poco Kids
United Kingdom
About 1 year using the app
November 2, 2020

Utile et très abordable mais je rencontre toujours des problèmes, par exemple l'appli qui ne se lance pas donc impossible de travailler dessu.

Ikigai-Shop
France
About 1 year using the app
July 17, 2016

Exactly what I was looking for. Simple to use and good reporting.

The Stylish Man 2
United States
About 1 year using the app
Edited April 12, 2017

I initially rate privy at 3 stars for below reason. I reached out to them and shared with them the issues. Andrew got back to my immediately and help me to resolve the issues. In fact, the problem was not privy but the setting we selected. You do need to watch for the size of the image you choose for your popup. In our case, we went to the max allowable but it was interfering with our dropdown menu. All and on, I am very happy with them.
Thank you Andrew for your help.

We just installed this and running into a few issues with integration.
1. The popup keeps showing up on each page even after closing or hitting "no thanks"
2. Also once the popup goes away the dropdown menu is not expanding anymore.
3. Where is a link to your customer service ?

Alexander Simai
United States
About 1 year using the app
November 20, 2016

Seems good. Haven't really used it yet.

Laugh And Lollies
United States
About 1 year using the app