Reviews (24,917)

Overall rating
4.6
Counts per rating level
  • 75% of ratings are 5 stars
  • 17% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting sales and revenue in e-commerce. It features user-friendly, customizable email templates and automation tools, along with detailed metrics and seamless Shopify integration. The customer support is praised for its responsiveness, offering live chat and Zoom calls for assistance. Merchants find it a valuable tool for enhancing online business operations and marketing strategies.

November 3, 2016

Fantastic! Great service, easy to use and setup. - I never put my email into those pop-ups but I'm amazed at how many other people do! We just set this up and let it run, consistently feeds our mail list with high quality email leads.
thanks for this system!

Cleaning Essentials
United States
About 1 year using the app
July 28, 2017

Good App, Sometimes it's not on my site for whatever reason

Speakeasys
United Kingdom
About 1 year using the app
July 14, 2022

Beware! I'm charged twice for this app - emailed shopify who notified them so they could get in touch but never heard a think. Received my latest invoice and again charged twice!! I have removed the app which I also believe to be detrimental to SEO since they are the largest impact on slowing down a website and tabs that get in the way of navigation

Djuna Studios
United Kingdom
About 1 year using the app
August 27, 2017

So far I really love it! It's easy to use and I love that you can use your own background and can make it work! i also love the fact that theres the little button you can go back to!

Romina Hilbert
United States
About 1 year using the app
October 27, 2016

Just started to use privy and it's great so far! Should be an excellent marketing app!

Trendsettashop
United States
About 1 year using the app
July 25, 2018

Great

Tang Dynasty
China
About 1 year using the app
April 4, 2018

Very helpful app, does what it says. Been using it for over a year now

All You Want Shop
United Kingdom
About 1 year using the app
February 19, 2019

Super easy to set up my email sign up lists. Looking forward to seeing how this increases sales. Enjoying it so far!

Vivi & Zem Clothing Co.
United States
About 1 year using the app
November 29, 2018

Great little app for catching emails for potential customers. Gives lots of ways to offer discounts and coupons for entering their email.

Anta Faye
United States
About 1 year using the app
January 8, 2020

I just got it. Good so far, they have you leave a review in order to finish the setup so I will update later.

Untold
Australia
About 1 year using the app
Privy Operations replied January 10, 2020

Totally understand if it’s too early to give an accurate review. As you get started, feel free to reach out to us for help at support@privy.com, check out our help docs at https://help.privy.com, or sign up for a live training at privy.com/training