Reviews (24,917)

Overall rating
4.6
Counts per rating level
  • 75% of ratings are 5 stars
  • 17% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting sales and revenue in e-commerce. It features user-friendly, customizable email templates and automation tools, along with detailed metrics and seamless Shopify integration. The customer support is praised for its responsiveness, offering live chat and Zoom calls for assistance. Merchants find it a valuable tool for enhancing online business operations and marketing strategies.

February 19, 2020

It's persistently asking me for this rating but I just added it and have no clue how it works. 3 for now because I don't know but need to get work done without seeing a request for a review again!

Rese & Co.
United States
About 1 year using the app
February 3, 2017

love it! Best of all it is free! www.spuse.ca

Spruse Essentials
Canada
About 1 year using the app
July 14, 2023

We've been using Privy for about 9 months now, having switched from Mailchimp when we redesigned our website. The conversion displays and automations have been a game changer for us, bringing in more subscribers and revenues. The team are fantastic - shoutout to Vickee and Henry for being incredibly helpful! The only small negatives so far have been pricing (which of course is proportional to the size of your business and may be worth it) and a couple of smaller technical issues which the team are constantly improving. Overall, we would definitely recommend.

La Fromagerie
United Kingdom
About 1 year using the app
January 30, 2018

best pop-up app, i highly recomend it

Shop And Sheep
Guatemala
About 1 year using the app
June 3, 2017

good , but i dont think you can remove the "powered by privy" under the tab when it pops up on the page.

Ecomhayes 2
United Kingdom
About 1 year using the app
April 13, 2019

I used this app to get e-mail, it really helped me, Good job Privy! I recommend this app to anyone who start a new business

Tropical State of Mind®
Martinique
About 1 year using the app
Privy Operations replied April 15, 2019

Great to hear, thanks! If you need any help don't hesitate to reach out to our support team at support@privy.com or check out our help docs at help.privy.com

June 1, 2021

So far, so good! Customer service is phenomenal. I spent over 30 mins. on online chat with an awesome representative who worked with me to fix my account. She truly went above & beyond for me! But she's not the only one - everyone at Privy is amazing! They work really hard to bring you a great product and help you succeed. I'd highly recommend this app.

Moon Grove Goods
United States
About 1 year using the app
Edited December 1, 2016

Nice and compatible highly recommendable.

Touchdolls Pxs
United States
About 1 year using the app
September 1, 2019

the app is great. more individuality in the design would be even better. For example, you could save details of your own brand or add pictures to the competition Rad. yet thank you for privy

Blumenblick
Germany
About 1 year using the app
Privy Operations replied September 3, 2019

Thank you for the feedback, super helpful! We'll take this into consideration as we develop our product further. In the meantime as you get started, feel free to reach out to us for help at support@privy.com, check out our help docs at https://help.privy.com, or sign up for a live training at privy.com/training

February 21, 2017

Absolutely the best! This is a must have app for anyone looking to increase sales and get more email sign-ups!

Theplatfxrm
United States
About 1 year using the app