Reviews (24,917)

Overall rating
4.6
Counts per rating level
  • 75% of ratings are 5 stars
  • 17% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting sales and revenue in e-commerce. It features user-friendly, customizable email templates and automation tools, along with detailed metrics and seamless Shopify integration. The customer support is praised for its responsiveness, offering live chat and Zoom calls for assistance. Merchants find it a valuable tool for enhancing online business operations and marketing strategies.

April 17, 2018

Privy is great and has increased my number of sales

Caseprince
United States
About 1 year using the app
June 10, 2018

easy to use so far! Not sure about the more advance features yet

Pronto Party
United States
About 1 year using the app
September 11, 2017

Excellent service, great app and product - great results

New Power Deals
United States
About 1 year using the app
Edited February 22, 2017

Love this app. Seems to be working fine. Need to delve into the paid options but not enough sign ups yet to make it feasible. Will keep you posted.

Cool Invent
United States
About 1 year using the app
Edited January 14, 2017

So far so good! Easy to use and integrate with MailChimp. Works as advertised and basic services are free. You do not need to know how to code or anything of that nature. Followed a YouTube video tutorial --wish I can remember the name of the YouTuber. Overall, I'm happy with Privy!

Naturallyyaki
United States
About 1 year using the app
January 30, 2017

Must have app for Shopify! Highly recommended

Monolux Living
Ireland
About 1 year using the app
October 11, 2017

Easy to use and effective. The setup was as easy as three clicks.

Eclectic Thought Catalog
United States
About 1 year using the app
January 4, 2018

great tools, user-friendly and easy to setup

Labqc
Italy
About 1 year using the app
Edited April 11, 2019

NOT A MAILCHIMP REPLACEMENT. Price for email service more expensive than mailchimp. Complicated integrations with no phone support available. Email reply from support 2 days after submission. Of course you can talk with sales at nauseam. Attempted to cancel within the first hours of signing up and was told no refund possible. Make sure to do your homework before aligning your business email needs with Privy.

BigTopShirtShop.com
United States
About 1 year using the app
November 9, 2019

This app is very easy to use! We love it! We used this app for popup discount marketing and hoping for great results

Candid Twins Boutique
United States
About 1 year using the app