Reviews (24,917)

Overall rating
4.6
Counts per rating level
  • 75% of ratings are 5 stars
  • 17% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting sales and revenue in e-commerce. It features user-friendly, customizable email templates and automation tools, along with detailed metrics and seamless Shopify integration. The customer support is praised for its responsiveness, offering live chat and Zoom calls for assistance. Merchants find it a valuable tool for enhancing online business operations and marketing strategies.

March 21, 2019

WORKS GREAT, LOVE THE APP AND INTERFACE. HAVE USED ON MULTIPLE STORES! PLENTY OF FREE FEATURES AND WE'VE GOTTEN MANY SUBSCRIPTIONS

Safar Bag Co.
United States
About 1 year using the app
Privy Operations replied March 21, 2019

Thanks for the review and thanks for being a loyal customer!

March 30, 2019

Privy is a great app that has all the features that someone would need. It is also extremely easy to use

Seeds Jewelry
United States
About 1 year using the app
Privy Operations replied April 1, 2019

Great to hear, thanks! If you need any help don't hesitate to reach out to our support team at support@privy.com or check out our help docs at help.privy.com

May 8, 2017

so very effective and easy to use

Vivolicious Au
Australia
About 1 year using the app
December 4, 2017

This app is very easy to use and it helps my store alot

Ds Luxe Hair Extensions
United States
About 1 year using the app
Edited March 9, 2017

beautiful and perfect. Very powerfull and compleate.

Mura Pezza
Italy
About 1 year using the app
Edited March 19, 2019

I know once I truly work with the app -it will be awesome. I just have a slight learning curve at the moment.

L & M Candle Company
United States
About 1 year using the app
Privy Operations replied March 20, 2019

Thanks for the feedback! We have lots of tutorials at privy.com/tutorials and offer live training to new users on a weekly basis. Check it out here! https://www.privy.com/training

August 9, 2017

Easy and Friendly to use. Easy to customise and implement through Shopify.

Babymina
Australia
About 1 year using the app
March 4, 2017

Easy to use and connect with other email programs.

Reloved
Canada
About 1 year using the app
October 27, 2019

Just started using this APP on my new shopify store metaldisplayusa.com. So far it has exceeded my expectations.

Metal Display USA
United States
About 1 year using the app
Privy Operations replied October 29, 2019

Thanks for the review! Let us know if we can be of any help at support@privy.com.

July 31, 2020

Great application and easy to implement. Was able to create my first pop-up campaign in under 20 minutes.

ititaboutique
United States
About 1 year using the app