Reviews (24,917)

Overall rating
4.6
Counts per rating level
  • 75% of ratings are 5 stars
  • 17% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting sales and revenue in e-commerce. It features user-friendly, customizable email templates and automation tools, along with detailed metrics and seamless Shopify integration. The customer support is praised for its responsiveness, offering live chat and Zoom calls for assistance. Merchants find it a valuable tool for enhancing online business operations and marketing strategies.

June 23, 2017

This is such an easy App to navigate. Already over the space of two days I can see a big benefit to using this app for building my business.

The Hollow Port Macquarie
Australia
About 1 year using the app
December 10, 2019

You cannot customize your theme because it opens and crashes your browser. Thank you!Thank you!Thank you!Thank you!

Garmendia Clothing
Chile
About 1 year using the app
Privy Operations replied December 13, 2019

Thanks for the feedback and sorry about the issues you are experiencing. Please send us an email at support@privy.com and the team will give you a hand when they are back online.

September 30, 2019

Easy to setup and manage. The youtube setup videos are great. This App came highly recommended and I look forward to seeing how well it works!

NJoy Cosmetics
Australia
About 1 year using the app
March 31, 2018

This app helped my site to look so much more professional. Thank you!!

Tilton Street
United States
About 1 year using the app
June 1, 2018

Looks good so far! Have been using it to create a pop up to ask people on my website to enter their email address.

Artsy Phone Cases
United Kingdom
About 1 year using the app
November 13, 2017

Hello,

Can you please help? I signed up for a yearly plan in July but cancelled right away and was told I would get a refund but I have not heard back from support despite several emails! I really need to resolve this.

Bloomtown Botanicals
United Kingdom
About 1 year using the app
August 2, 2017

Haven't had much time to try the app in a real world environment. But it works nice, easy to use, so far so good.

Niveau Labs
United States
About 1 year using the app
September 4, 2019

Great app! The free version is great if you're just getting started.

AXOT
Australia
About 1 year using the app
Privy Operations replied September 5, 2019

Thanks for the review! We love hearing that kind of feedback. If you need any help don't hesitate to reach out to our support team at support@privy.com or check out our help docs at help.privy.com

June 25, 2017

Id recommend privy to all shop owners who want to increase and secure a return customer. Privy's app is easy to install and integrate with your all ready installed apps.

Sexyjoysoflife
United States
About 1 year using the app
October 26, 2019

I'm just getting started but the application seems pretty user-friendly so far. Looking forward to seeing what it can do.

Milky's Baby Outfitters
United States
About 1 year using the app
Privy Operations replied October 29, 2019

Thanks for the review! As you get started, feel free to reach out to us for help at support@privy.com, check out our help docs at https://help.privy.com, or sign up for a live training at privy.com/training