Privy ‑ Pop Ups, Email, & SMS , 24,854 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its diverse features including pop-ups, email campaigns, and automations. It's praised for its user-friendly interface, seamless integration with other platforms, and responsive customer service. The app is noted for enhancing subscriber growth, email campaign performance, and sales. Merchants value its extensive targeting options, comprehensive analytics, and automation capabilities. Its free plan is beginner-friendly and the Spin to Win feature is popular for driving conversions.
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Difficult to use
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Thanks for the feedback and sorry about the issues you are experiencing. Please send us an email at support@privy.com and the team will give you a hand when they are back online.
I think it could be a lot more user friendly, the templates are not great, I would like them to look more professional
READ THIS if you are an Infusionsoft user or somebody wanting to save some money on monthly fees. We considered Privy when looking for an IS friendly pop-op. Paid version of Privy is overpriced compared to MailMunch. If you're looking for a good popup that is competitively priced, check out MailMunch. They (Privy) offered a sales price to us when we first signed up, but the day after it was no longer available and twice the price. It was easy, but really all PopUp apps are well designed. Money saved is added margin, so we looked for another option and glad we stumbled upon MailMunch. Great service, awesome analytics, and an outstanding alternative product.
Popups, tags, campaign stopped working all of a sudden a while ago. Can't even log in to my Privy's account to see what happened and try to fix it. Can't get past the home page. It was all working great for a month or so and then everything stopped and I don't even have any access to fix it myself. Sent a message through their messenger weeks ago and never got a reply. Just tried again, hopefully they can help this time
i used this app to set up sign up a pop up discount banner, but its not showing up now. so now unsure what to do.
not sure what happened. timed out. so I don't know if it is good or not. I was trying to make a campaign tried to give one star but wouldn't let me
Thanks for the feedback and sorry about the issues you are experiencing. I forwarded this issue to the support team and they should be in touch. You can also reach out directly at support@privy.com if it doesnt get resolved.
I have been using this app over a year but recently I have had an issue with my conversion campaign people kept getting error. I had no idea the problem was going on until some new website visitors used contact form to inform me that Spin and Win is not working. No idea for how long.
They fixed but it happened again and again. Last drop was without sending notification they increased price from 15 to 30.. For small businesses there are many options out there for same function and better price.
Privy has such a limited templates for emails. None were ever useful. I had to design template on other app all the time and then upload.
good
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Not as impressed as I was at first. I was so excited to see a spin the wheel campaign and something that my startup could use for free! However, when using the free version, I've had campaign parameters change after saving multiple times. I hate that my customers don't get an email with the code they won. I have to upgrade for that option. That seems like it would be a standard feature given people need to remember the code they want to redeem. Also really disappointed that customer support was not available during their claimed hours. When I finally got help they don't seem to have current or correct information as I was sent a "how to" that was outdated and from 3 years ago and no longer worked. Maybe the upgraded version is better but my first experiences have been less than stellar.