Privy ‑ Pop Ups, Email, & SMS , 24,860 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its diverse features including pop-ups, email campaigns, and automations. It's praised for its user-friendly interface, seamless integration with other platforms, and responsive customer service. The app is noted for enhancing subscriber growth, email campaign performance, and sales. Merchants value its extensive targeting options, comprehensive analytics, and automation capabilities. Its free plan is beginner-friendly and the Spin to Win feature is popular for driving conversions.
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absolutely satisfied with the customer service. Shout out to Emily Milla - the one who has helped me, Emily reply me, clear out my concerns, give me clear answer in a acceptable amount of time (pretty fast tbh). The app is also really easy to use, just mess around with the email and the coupon code, you will find understand the app in like a morning, but if you don't want to figure out yourself, just an email and they will help you. The free plan they have allow you to test out, mess around, get used to the app, therefore it's free plan i think is beginner friendly. I recommend it!
I am still learning the app but the customer support has been great. You can access it by Chat or Email.
I started using Privy a few years ago and it has been key to growing my business. More recently, I began having monthly one-to-one strategy meetings with Sam (Privy Customer Success Manager) which has improved the performance amazingly! THANK YOU PRIVY + SAM!!
Very quick support and descent features set. Now I'm going to test their dev team with new requests.
Henry is great! Very good at communicating and very eager to help with everything. He has some great tips and really cares!
Outstanding value- I get about 4x to 5x ROI from my monthly fee, well worth it- great customer support. No complaints in over 4 years !
LOVE IT!
I have been using Privy for only 2 months now but I am super impressed with the services. I have been a past user of Klaviyo and I can says hands down, Privy is much much better. Amazing customer response to the SPIN TO WIN on the website.
Response from the live chat was amazing, informative. The associate Karol went the extra mile to make sure to provide me extra instructions, and the issue was resolved promptly.
I like Privy because I'm not very tech savy nor do I have a business or marketing background. Privy has helped me market and brand my business. My meetings with Privy support are great - they've been very informative and helpful. I would recommend Privy especially for a small business that would like to put a lot of their email marketing on auto-pilot.
Recently had some support with a person named Karol. It was great talking with him as he really showed me on how to start my email automation campaign. I'm going to try and see if Privy would be a good fit for me but with that being said, excellent customer service!